In government, promoting positive citizen experiences poses unique challenges. Modern case management platforms, however, can help agencies rise to the challenge through greater visibility, control, and traceability of data and processes.
Military families face unique economic and employment challenges, but newly signed Executive Order 14100 can address those obstacles effectively.
In cybersecurity, leadership involves setting a clear vision and aligning organizational culture with your goals.
In governance, a compelling partnership exists between two pivotal forces – #transparency and #ethics. Delving into the heart of democracy, this article explores the unbreakable link between transparency and ethics, uncovering the key role they play in preserving the integrity of our government and fostering public trust.
A federal management directive (MD-715) will help agencies create effective equal employment opportunities. Here are four ways it will reshape how organizations approach diversity and inclusion.
Good employee experiences (EX) should recognize Moments that Matter — that is, both good and bad moments, some outside an agency’s direct control, that span a government employee’s career.
Time is our most precious resource. Being willing to prioritize and say “no” are two ways — among several — that you can avoid being overwhelmed.
Solving today’s government worker shortage is a battle that calls for fresh thinking and bold solutions. Here are some that work.
In reality, there is no shortage of uniquely broad definitions for EX — as a field of knowledge, empirical study of the subject is still in its infancy and there is no consensus on a common definition. However, most characterizations agree on a couple things.
To bridge the gap between talking about DEIA and taking action, leaders must investi in personnel, technology and systems.