Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Posts Tagged: government
The Foundation of Open Government: Celebrating the 57th Anniversary of the Freedom of Information Act
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
FedRAMP: Your Ally in Navigating Government Cloud Security
Making sure vendors meet federal cybersecurity requirements can be complicated and unwieldy. FedRAMP offers a standardized, government-wide approach.
Make It Modern: Why You Can’t Build a Legacy on Legacy Systems – Part 1
In 2011, venture capitalist Marc Andreessen said that “software is eating the world.” What he meant was that new software is enabling companies to scale faster, reduce costs, and deliver better customer experiences, and that the rapid spread of useful software is allowing entrenched players like Walmart and FedEx to better maintain dominance in theirRead… Read more »
Is the “Lowest Price Technically Acceptable” Acceptable for Government Software Purchases?
The lowest bidder isn’t always the best choice — especially when it comes to government software purchases. Here’s what you could be missing.
How to Keep Up with Reporting Requirements — Before They Change Again
Reports are a constant — as are changing requirements. Plan ahead for reporting and you can take changes in stride. Here’s how.
Unlocking the Power of Strategic Planning and Plans for Public Leaders and Managers (Part 3) – Using Strategic Planning to Enhance Agility
In today’s world, organizations must be agile and adaptive to change, while still focusing on long-term objectives. Strategic planning can make that happen.
“One-Stop Shops” Can Improve Access to Public Services
Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.
Sunshine Week 2023, Part 2: What Is FOIA and Why Does It Matter to You?
The Freedom of Information Act is a vital tool for government transparency. Here’s an update on how it works.
Sunshine Week 2023, Part 1: What Does Government Transparency Look Like in 2023?
Sunshine Week, March 12-18, is an annual event honoring the idea that government functions best when it operates in the open. Here’s Part 1 in a series of posts about the state of federal transparency in 2023.