How many times have we heard (or said), “If you think training is expensive, think of the cost of not training”? The channels to deliver information grow exponentially. The technology to use them changes rapidly. The public adoption of both happens faster than we could have ever imagined. How can a techie keep up? AboutRead… Read more »
The federal Chief Information Officers Council has restructured its committees with the goal of fulfilling the government’s technology requirements, Federal News Radio reported Wednesday. Jason Miller writes the reorganization aims to equip CIOs with tools and guidance in order to meet the federal government’s priorities and address technology trends. Miller reports the council trimmed theRead… Read more »
Sometimes my summer reading list takes unanticipated paths. . . . Here are some highlights from an older report from the UK that feels like it could have been written today! In 2002, British academic Jake Chapman wrote a paper for Demos, a UK think tank, entitled: “System Failure: Why Governments Must Learn to ThinkRead… Read more »
iCohere Education Series Webinar Thursday, August 8, 11:00am to Noon Eastern (TODAY!) Join Sue Brundege of Integrated Work Solutions and Lance Simon of iCohere in a webinar that explains how government agencies can create virtual “Peer Brain Trusts” to clarify strategies, build skills, and troubleshoot complex issues more quickly and efficiently than any one employeeRead… Read more »
Introduced at the Conference of Mayors this past weekend, there is a new resource for US Public Sector organizations looking for applications and add-ons based on the Microsoft Dynamics CRM platform. Now, public sector organizations of all sizes can use technology to better manage everything from citizen services, FOIA requests, economic development, mapping, fleet managementRead… Read more »
We all have bosses. For many employees, that means one deceivingly simple question generates a great deal of thought: what is my boss thinking? After a high-energy lunchtime session, Next Generation of Government participants attending one of the breakout sessions had the opportunity to tackle this question and learn how its answer can help guideRead… Read more »
Jonny Dorsey is a social entrepreneur and co-founder of Global Health Corps, an initiative that brings talented individuals into public health communities around the world. At the opening NextGen general session, he shared five major points from a study done by the Impact Careers Initiative at the Aspen Institute. The study seeks to understand whyRead… Read more »
Windows XP’s days are numbered. Microsoft will be terminating all support for the operating system, as well as support for Microsoft Word 2003, on April 8, 2014. This includes all security updates and fixes, leaving those with Windows XP vulnerable to security threats. Many organizations are now faced with the task of migrating to aRead… Read more »
Providing an exceptional customer service experience is a key element of running any organization, from large corporations to non-profits to government agencies. Government agencies have to deal with issues raised by the public every day and be able to respond to constituents in an efficient manner. While seemingly a straightforward task, customer relations is aRead… Read more »
Non-profits, foundations, and universities are enthused by government’s growing interest in the use of evidence and evaluation. They are chiming in with either support for government initiatives or undertaking their own initiatives. Some non-profits and foundations are advocates for the use of evidence-based decision-making in different policy arenas, while others advocate use of different toolsRead… Read more »