Does your government agency run a program or service that requires people to apply? By doing research into the experiences that applicants are having, you can gain insights to help design and implement improvements.
Making websites accessible to users with disabilities is increasingly a priority at all levels of government. Documents are not as well known or understood as websites when it comes to accessibility.
How can we in the federal government do something better, faster, safer, or smarter?
Hackathons can be valuable, community-building events within your agency. But what are they, how do you organize them and what specific benefits can you reap?
When the city of Reno launched initiatives to expand its economy and offset pandemic-related tourism declines, it relied on new technology: geographic information systems (GIS). Here’s what GIS do — and what lessons Reno has to share.
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Maintaining a tight grip on procurement has been a long-standing challenge for governments of all sizes – but there are best practices to help ease the burden.
Here are insights from three government organizations navigating the challenges of procurement and project management.
Government employees are using personal devices for work-related communications more than ever before. That leaves agencies vulnerable to new cyber risks.
Just because people will be back, doesn’t mean they’ll be ready to sacrifice any of the speed or convenience to which they’ve grown accustomed. People now expect a certain level of service — and there’s plenty of technology available to make it happen.