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Posts Tagged: government
Are Government Employees Less Engaged Than Those in Other Sectors?
Are government employees actually less engaged than our private sector counterparts? Or do we lean into the stereotype and watch the clock, figuring every minute pays the same whether we do a good job or not?
FITARA 8.0: 3 Steps to Improve your Data Center Consolidation Score
Three key steps agencies should take to improve the management of their data centers and improve their FITARA grade.
Cities are Cracking Down on the Illegal Dumping Crisis
As a member of your community if you see evidence of illegal dumping notify your municipal leaders. Your are the eyes and hears of your community.
Operation Clean Sweep in Buffalo — Data-Driven Decisions to Make a Better City
The city of Buffalo, New York’s “Operation Clean Sweep” program uses a proactive governance approach to engage with the community. Equally important, Buffalo illustrates that 311 is much more than just a number.
Learn How 311 Has Inspired Others Outside of Local Government
The success of 311-model continues to inspire and ignite innovation.
Getting From Good to Great Ideas
According to a product development expert, prioritizing the best ideas helps agencies maximize their energy and achieve the most powerful results.
All About the Dockless Scooter Invasion
How are cities are coping with the balance of popularity and safety of dockless devices?
Don’t Just Improve Efficiency: Think Outcomes to Achieve Effectiveness
While focusing on efficiency is not a bad thing in and of itself, I would argue that a greater emphasis on understanding outcomes and effectiveness is where the transformational opportunity exists.
The Evolution of 311 and Government Customer Service
Inspired by customer expectations and feedback the 311 community continues to increase connectivity options. Today’s users access 311 through kiosks, chat, text, online, mobile applications, email, artificial intelligence, and social media.