How to Understand Your Congressional Customer
How does an individual, agency, or government department at any level ensure their perspective is heard and acknowledged?
How does an individual, agency, or government department at any level ensure their perspective is heard and acknowledged?
Changes in federal government keep coming fast. That’s why GovLoop gives you monthly recaps of federal news that may affect agency management and employment.
A true leader does not operate with authority, but with skills that include partnership and inspiration.
As we approach 2019, if you are still an in-office style of company, here are some professional benefits of telework. Remember, your customers will only get excellent customer service, if your employees are getting excellent customer service from you. How are you showing up for your employees?
Today’s cyberthreats include foreign governments, criminals, hacktivists and terrorists. Their motivations range from financial gain to hurting the U.S.
State and local governments can now accelerate their innovation and learning by aligning their cybersecurity approaches more closely with their federal counterparts.
This past year, for the first time, departments were instructed to isolate their technology-specific investment requests and submit them for review by DoIT and their budget analyst ahead of the capital budget proposal deadline.
Journalist Scott Fulton III describes fifth-generation wireless, or 5G, as “a capital improvement project the size of the entire planet.” He’s not wrong. And it’s coming fast.
Federal agencies have been directed to move toward robotic process automation (RPA) in an effort to reduce the burden of low-value work.
Moving beyond satisfaction benchmarks to improve customer experience.