Culture Basics: Getting Ready for Employee and Customer Experience
Here are three exercises that can help you ramp up people analytics capabilities and shift toward adopting a true customer experience mindset.
Posts Tagged: GovLoop Spotlight
6 Resources for Kindness in the Workplace
Did you know that Feb. 17 is Random Acts of Kindness Day? Kinder workplaces are crucial to both organizational culture and business outcomes.
How the Great Resignation Fuels Inclusive Decision Making: Part 2
In part two of this series, we examine why the leaders who courageously harness diversity through common problem-solving will be rewarded.
6 Roles Male Leaders Should Play to Support Gender Equality at Work
Women face many barriers to career success — but with a little effort, men can help change that. Here are six ways they can encourage gender equality.
The Best Government Conferences of 2022
Our list features new trainings, symposia, summits, forums, expos, seminars, workshops, conventions and conferences, as well as established events.
How DHS Is Elevating Diversity, Equity, Inclusion, Accessibility
We spoke with the executive who oversees DEIA efforts that impact 240,000 Homeland Security Department employees. We talked pitfalls, successes and more.
Why We All Need a Range of Diverse (Tech) Allies
Technology can increase opportunity and equality. Yet nothing proves perfect in life, requiring a range of diverse allies to help navigate the “new normal.”
Leadership Lessons From Working Dog Teams
The pandemic seems to have focused a spotlight on inclusion and technology. Here’s how a lawyer and his guide dogs are navigating the evolution.
As Government Innovates With Tech, Who Gets Left Behind?
We spoke with the Chief Information Officer for the 9th largest city in the U.S., to understand how equity can and should drive government decision-making.
Why Every Generation Should Matter to Government
The better governments understand each generation, even our own, the better they can communicate, lead, and drive innovation and trust.