The government has some amazing programs. From health care to veterans’ programs to education and more, these programs can change people’s lives for the better. However, their success relies on people being able to understand how to access and take advantage of them. This is why digital communications and citizen engagement is so important.
Tips to avoid organizational failures.
Organizational failures behind HealthCare.gov.
HealthCare.gov had its issues, but it also had its successes. Learn about better leadership in governance.
“The execution of the ACA was seriously flawed. Three factors contributed to the rocky rollout: the nature of lawmaking, poor personnel decisions, and poisonous politics,” notes Dr. Zeke Emanuel. The American healthcare system is complex. It was not created complex and expensive from its origins, but evolved to become this way over a period ofRead… Read more »
On GovLoop Insights’ DorobekINSIDER: Good government comes from good people. Plain and simple. You can’t accomplish anything in government, let alone make it more effective, unless you have the right people in the right jobs. This makes sense, but then why doesn’t the government focus on hiring? Why are Chief Human Capital Officers routinely excludedRead… Read more »
The political weight of Healthcare.gov placed a global spotlight on the some of the issues plaguing federal IT. Federal budget cuts, slow adoption rates and long procurement cycles have forced agency CIOs to maintain 30 year-old piecemeal legacy systems rather than invest in new technologies. Despite the effectiveness of some legacy systems, federal agencies spentRead… Read more »
The Department of Health and Human Services will test the federal health insurance marketplace website for network security in a simulated cybersecurity attack, Nextgov reported Monday. Aliya Sternstein writes hospitals, insurers and the HHS will try to communicate and share data with the government during the simulation test. Kevin Charest, HHS chief information security officer,Read… Read more »
Lawmakers need to draft a stronger information technology procurement reform legislation that gives agency chief information officers greater control of the infrastructure and business systems, former DHS CIO Richard Spires writes in a column for FCW. He noted that the Obama administration’s HealthCare.gov website woes have thrust the business of buying and managing IT toRead… Read more »
We’ve all been dismayed by the recent failures of Healthcare.gov. I wrote a recent blog about my frustration with government contractors who seem unable to take responsibility for their failures. But that leaves me with the question of why so many government projects fail. To be honest a lot projects fail in some way orRead… Read more »