How to Use Data for Public Good
Most of us are familiar with projects gone wrong, with delays and wasteful sidetracks. But up-front analysis can avoid those speedbumps.
Most of us are familiar with projects gone wrong, with delays and wasteful sidetracks. But up-front analysis can avoid those speedbumps.
Human-centered design is more than just “giving people what they say they want.” It demands digging in deeper and finding pain points — and ways to fix them.
What enabled governments to respond to customer needs quickly while navigating the COVID-19 pandemic: human centered design.
Can you imagine trying to solve different challenges in the same way constantly? You can use the same method only so many times before it stops working in the face of a new challenge or unpredictable circumstance. That’s why agencies can’t afford to problem-solve like a broken record. Public servants need fresh perspectives and creativeRead… Read more »