Colorado’s Human-Centered Response to COVID-19 Exposures
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.
Often called apps, applications are computer programs that are designed to carry out specific tasks like playing media for end users.
Now is the perfect moment for CIOs to leverage their skills and elevated roles to drive successful progress beginning with human-centered design.
When conducting user research, it’s important to keep in mind the following five tips and best practices to ensure you find real problems and solutions.
Human-centered design starts with understanding the people at the core of the problem to uncover their needs and create solutions that work for them.
Making design integral to government will help deliver services efficiently, cut costs and improve the public’s quality of life.
In order for us to create a government that serves the public, we have to first understand what our constituents, citizens and residents need.
Involving your public in the shaping of processes that affect them can give you insight into the public and create a defensible decision-making framework for offering services to your community.
The public sector is full of buzzwords. Blockchain. AI. Agile. Machine Learning. Human-centered design. Sometimes these words are more fluff than substance. But when these technologies and approaches are implemented thoughtfully and effectively, they transcend mere buzz and can actually lead to successful outcomes. This has been my experience with human-centered design.