Human resources professionals play a critical role in government. Among their many functions, they recruit, select, and onboard employees. But too often their work is done through tedious and slow paper-based processes. With today’s technology, this no longer has to be the case. With Enterprise Content Management (ECM) tools, HR professionals can automate much ofRead… Read more »
As state and local government employees, you face some tough IT obstacles. You have to build digital solutions to meet constituent demand, and design IT systems and architectures to support new services – all in an environment of tight budgets and limited staff. But by conquering these challenges, you can improve the community planning andRead… Read more »
It’s no secret that paper-based processes power government services. Using emerging technology, agencies are moving traditionally paper-based workflows to digital applications. This means everything from processing benefit claims, to paying a parking ticket, or filing for a building permit can now be conducted online. Shifting workflows to digital provides efficiency gains to field workers, caseworkersRead… Read more »
State and local governments face a challenge when deploying new IT solutions. CIOs must build the right digital services that their constituents demand, and also must design IT systems and architectures that actually support the new services – all in an environment of tight budgets and staff reductions. Faced with these internal and externalRead… Read more »
Digitizing documents is one way government can cut costs and increase efficiencies During one of my first weeks at GovLoop, I remember conducting an interview with a recently retired government employee. She had incredible experiences and not only provided me a great interview on customer service, but gave some exceptional career advice as well. “GetRead… Read more »
Implementing new government IT projects is often a long and arduous process for government. Budget and staff cuts, advancing technologies, outdated procurement processes and more can leave officials feeling unequipped to make their next big IT move. So in this environment, how can government chief information officers (CIOs) strategize to invest in the right ITRead… Read more »
Natural disasters. Budget crises. Significant technological failures. In today’s interconnected world, a single disruptive event can have negative repercussions on a community long after the initial impact. This makes the imperative for a swift recovery a priority for state and local government. The ultimate goal is to make the community resilient to such events; itRead… Read more »
Cloud computing has revolutionized an organizations’ ability to improve service delivery. With additional technologies like mobile and enterprise content management (ECM) systems, agencies now have a powerful technology arsenal to innovate and excel in today’s growing digital economy. The recent increase in cloud computing adoption brings with it a shared interest in enterprise content managementRead… Read more »
Technology is changing the way your municipality prepares, responds and mitigates the impacts of a crisis. Cloud, mobile and geographic information systems (GIS) have been game-changers for government. They are helping governments leverage technology to build resilient communities. But what happens when cloud, mobile and GIS are viewed as integrative solutions rather than operating silos?Read… Read more »
This is part two of a blog series focused on the importance on making the right IT deployment decisions to drive innovation, and focusing on connecting people to process while making IT investment decisions. Read part 1 here. Improvements to government services are powered by these kinds of technology adoptions. But the element that weRead… Read more »