Government agencies are quickly transforming to increase efficiencies and productivity as they adopt emerging technologies. With the emergence of web portals, increased consumer adoption of mobile devices, and higher demand for online services, government institutions are tasked to use technology to meet the demands of citizens in new, innovative ways. To meet citizen demands andRead… Read more »
Can you believe that it’s already that time of the year when we all start reflecting on the past year, and begin to look forward to 2014? Who knows where the time goes, but things certainly are moving fast. As we look to 2014, what are some things that should be on your IT resolutionsRead… Read more »
We’ve seen how complex government IT projects are. From the healthcare.gov projects to countless small-scale initiatives, learning how to properly implement and deploy technology projects is a huge undertaking for government agencies. So where can we begin? It’s clear that dynamic leadership in the public sector is needed to successfully deploy and implement an ITRead… Read more »
There are a lot of interesting trends shaping government – the move to self-service platforms, cloud, mobile and leveraging big data. Although these trends are unique, one constant is that across all emerging trends, they are powered by documents. Proper document management is essential to deliver services in new ways and improve internal efficiencies. AsRead… Read more »
After moving to a new state, I recently visited the DMV to apply for my new license. I arrived at the DMV when it opened at 8AM on a Saturday. There was already a line out the door, and 2.5 hours later, I was all set and ready to head home to enjoy the restRead… Read more »
Citizen adoption of mobile technology is one of the fastest growing trends in society. In May 2012, the Obama Administration launched the Digital Government Strategy. At that point, only 35% of adults owned a mobile device, while today that number is nearly 50%. Additionally, in May 2013, there were well over one million commercial appsRead… Read more »
I’m fascinated by the fact that cloud computing has become ubiquitous in our lives – and that most of us don’t even realize when we’re benefiting from cloud technology. For instance, we’re using the cloud when we search Amazon, use an app on our phone, or watch a movie on Netflix. In many ways, thisRead… Read more »
In both the private and public sector, the need for increased operational efficiencies and cost reductions are driving IT adoption. The challenge for organizations today is that even though adoption is essential to transform their organization, an emphasis must be placed on preparing for future operational needs. This is a challenging balance for government organizationsRead… Read more »
Conversations on citizen engagement tend to discuss the proper role of government and explore the proper engagement levels of citizens. Yet, before any of those important conversations can take place, agencies need to focus on setting the proper citizen engagement foundation, which will allow organizations to build new and innovative citizen engagement strategies. Post HighlightsRead… Read more »