Leaders for the town of Normal, Illinois are finding power in maps and dashboards to track planned infrastructure projects and share transparently with the public where and how community spending is applied.
From matters of life and death to the benefits of streamlined workflows and real-time information, governments are seeing benefits from GIS functionalities in their technology systems.
Using automation to track hospital availability utilization is a passion for Illinois’ chief data officer, and it has huge implications for the state.
Kaizen, or a quest for continuous improvement, will play a key role in improving the way state agencies serve residents and businesses.
A new public sector workforce will usher in an era of citizen-first services, all supported by the cloud.
IT modernization at the state and local level is challenging because of the sheer size of many governments. Fortunately, Illinois offers an excellent framework for other states to emulate in their own modernization efforts.
Hardik Bhatt, Chief Information Officer (CIO) for the state of Illinois, sat down with Emily Jarvis on GovLoop’s State and Local Spotlight to discuss what a new order means for the future of Illinois’ IT programs.
Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »
The University of Illinois at Chicago (UIC) is launching the e-government academy which is an on-line certification program for government professionals. It consists for four 5-week courses and is targeted for working professionals looking to enhance their e-government and IT skills. To view a webinar discussing the new on-line e-Government Academy program please click on:Read… Read more »
CIO Bridget Dancy calls them the “best kept secret in county government.” No, it’s not the caped crusader Batman or The Avengers – they’re something far more cost-effective and efficient…. Thin clients! This week we’re telling the story of how local governments like Cook County in Illinois have traded in thousands of slow, aging computerRead… Read more »