5 Traits of a Successful Leader

A true leader does not operate with authority, but with skills that include partnership and inspiration.

The 6 Skills You Need to Become an Innovator

Public sector innovation is constantly shrouded in mystery. This is partially because we lack a common definition and understanding of what exactly is public sector innovation is.

Learn From Stan Lee: Innovation is Not Just for the Young

The world lost a great innovator this week, but the way we honor his memory is to be inspired by the stories he told and the example he set. You are never too old to start innovating.

Changing Your Context: An American Moves to Paris

How do we become better innovators? How can we, no matter our position, drive change and increase the public value of government? That is what I want to explore over the next seven weeks.

Going Rogue in Government: My Journey of Disruption in Digital Customer Service

How a chatbot disrupted the entire digital customer service experience for the Montana Motor Vehicle Division and the rogue project that made it possible.

Building Your Agency’s Innovation Quotient

Thinking outside the normal and expected confines of our jobs isn’t easy to do. It takes deliberate actions and activities to open a pathway to true innovative thinking.

4 Cyber Advancements to Know

Cybersecurity is a vast and varied field for government, especially when you consider budget and workforce shortages that can further strain cyber teams. However, many agencies are stepping up to the challenge and finding innovative ways to address cyberthreats. Broadly, there are four major cyber advancements we see across government.