7 Questions Government Agencies Should Ask Before Letting Customers Go Wallet-less
There’s plenty of potential for government to offer mobile pay, but agencies should ask seven important questions before adopting mobile wallet technology.
Posts Tagged: innovation
5 Steps to Lead Innovation
We all want to introduce the next big idea to make a significant contribution to our organizations. But what does that really look like and how do you bring about innovation? Where does the process start?
The Impact of Government Shutdowns on Innovation
With the upcoming deadline to pass the budget for the 2016 fiscal year, it’s a good time to revisit the impact of past shutdowns and Continuing Resolutions (CR) – both which can delay funding to agencies and cause uncertainty over future funding. Much has been written about the cost of these budget uncertainties, particularly aroundRead… Read more »
Collaborating for Better Government
For GSA, collaboration is more than just a buzzword or standing at a podium talking to stakeholders. It is a dialog – a give and take that includes understanding and respecting everyone’s needs, goals, and values. Successful collaboration happens when everyone is committed to the core principles of trust, understanding, and compromise– and the end… Read more »
How to Innovate Like Germany and Taiwan
It doesn’t take a genius mastermind to get the idea ball rolling. Innovation is for everyone and everyone can benefit from it. This was made clear in a recent report, The Global Flourishing of National Innovation Foundations, published by the Information Technology and Innovation Foundation. Stephen Ezell, Director of Mobile Innovation Policy for the InformationRead… Read more »
Track Your Performance to Understand What Your Consumers Need – Part 2
A/B testing is a method of experimenting with one variable within your product, and then capturing how your users react to changes to that variable. What makes A/B Testing so important? It may be the BEST way to get timely and accurate feedback from your client base…
GSA AdvantageSelect: The Right Product, Right Now
GSA is making it easier than ever to use one of its flagship portals, GSA Advantage!, with the addition of GSA AdvantageSelect: a money saving program that makes shopping for pre-competed IT commodities easier and faster.
Innovation Entrepreneurs Unite!
You have nothing to lose but your silos! Last month, nearly 200 enthusiastic innovators from more than two dozen federal agencies gathered to share ideas and inspire each other with stories of what they are doing in their agencies. Using “lightening round” presentations, nearly a dozen presenters shared their stories. Andy Feldman from the DepartmentRead… Read more »
Why It’s Time for the Government to be Part of the Public Conversation about Health and Health Care
While we are not in control of the conversation, government workers can still listen and contribute to it. We can seed it with facts and ideas. We can respond to questions. We can be human, even as we maintain a thoughtful and focused public presence. All by leveraging the power of online communications.
Civic Innovation: An Introduction
“So, what exactly do you do at City Hall?” This question is always asked at conferences, events, or at parties. Usually as a precursor or follow-up to my elevator pitch — “I’m a civic innovator, I bring best practices and new ways of thinking to City Hall operations. I work on special projects relating toRead… Read more »