Montana Maps Infrastructure Spending to Ensure Equity
Montana’s Department of Natural Resources and Conservation employed maps and dashboards to add transparency to the distribution of economic stimulus funds.
Posts Tagged: innovation
A Case Study in the Value of a CX Perspective
Looking at problems through a CX lens can help agencies identify and remove blockers to providing better customer service.
Improving Your Agency Without Limits
Here is how agencies can modernize how they operate so they have agile people, processes and technologies that can continuously improve.
The Innovation Mindset
Here are seven steps for shifting your agency’s culture into a mindset of continuous innovation for its mission, workforce and constituents.
Colorado’s Human-Centered Response to COVID-19 Exposures
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
Lessons from Government Innovators
Ask intelligent minds from across government to talk about innovation, and there’s one thing they all say: It can be a long and difficult journey. Here are insights from public-sector experts and industry gurus.
GSA Administrator Shares 10x Program Lessons for Cultivating Innovation
Administrator Robin Carnahan highlighted the importance of making it easy for people to contribute good ideas and de-risking the stigma around innovation.
Innovating Made Easy: Advice for Government Employees
Public servants can define their own leadership legacy and shouldn’t feel constrained by the title on their name badge. Here’s how.
Escaping Fake Agile 2.0
Many agencies have become so militant in the day-to-day implementation of Agile that the rituals and documentation become more important than iteration or adhering to the values of the Agile Manifesto. In this article, learn ways agencies can embrace agile practices while still adhering to regulatory requirements.
What Is Equitable Listening and What Does it Mean for Democracy 2.0?
Equitable listening is the backbone of leadership, from agency front lines to the C-suite. Seeking to understand the needs of those we serve is paramount.