Enhance Federal Interagency Collaboration with AI-Powered Knowledge Graphs
AI-powered knowledge graphs can enhance interagency collaboration by mapping and visualizing relationships between diverse data sources.
Posts Tagged: ITSM
Customer Support & Fundamental Data
How IT Service Management (ITSM) tools helped us evaluate the effectiveness and efficiency of our work.
Exchange IT Ideas at the DC Exchange 2014
In a world where the industry standard is always changing and methods for these changes are conjointly working together, one can’t help but feel like they’re always falling behind the curve. Welcome to the world of Information Technology (IT), where changes typically come in 12 to 15 month increments and the last 10 years hasRead… Read more »
IT Service Management in 2014: One Size Does Not Fit All
Every year, organizations assess their inefficiencies and find outstanding problems from the previous year as well as determine where there is room for improvement in the next year. As 2013 has recently passed, many organizations have reviewed their previous glitches and find that their IT Service Management (ITSM) processes need to be improved. The advancementsRead… Read more »
6 Ways IT Service Management Can Change Your Organization
Businesses are always evolving, and through their evolution and expansion technology becomes obsolete and organizations find themselves needing an upgrade. As a customer base grows the need for technology grows greater. Most organizations spend thousands of dollars attaining and upgrading to the most current technology, but still have many problems implementing their new technology toRead… Read more »
Government Saves Time, Money, and Resources with Improved Help Desk Software
The city of San Mateo, California is witnessing booming growth in both its population and infrastructure development. Since the year 2008, San Mateo has experienced an 8% increase in population, and home sales have jumped a staggering 28%. Consequently, the municipal government of San Mateo is faced with the enormous task of managing and overseeingRead… Read more »