Government 2.0 as Rebellion or Revolution? I am re-reading, again, Albert Camus’ “The Rebel“. I’m packing it with me during the next month or so of travel to many corners of the world. Strangely, I find solace and hope in a man’s thoughts who are sometimes seen as critical of meaning in life, and IRead… Read more »
As organizations become more complicated, success can often be tied to the degree to which an organization is responsive to customers. This generally happens on the front line. So empowering front line managers to solve problems without going up through the chain of command is an important leadership strategy. The September 2011 issue of theRead… Read more »
Research Social Media in Disasters (summer 2011) – Americans are relying more and more on social media, mobile technology and online news outlets to learn about ongoing disasters, seek help and share information about their well-being after emergencies, according to two new surveys conducted by the American Red Cross Americans and their cell phones (08/15/2011)Read… Read more »
Illinois signed a new law on Friday that will make the state legislature less responsive to Freedom of Information Act (FOIA) requests. Under the new law, individuals or organizations that make multiple FOIA requests in the same month can now expect a longer wait before those requests are addressed and may incur fees to haveRead… Read more »
So despite the fact that I only left Vancouver once(!) in August, things have been quite busy. Lots of work. September and onwards is going to be a bear however. Lots of travel so I thought I would lay everything out in case their is overlap with readers, friends and/or clients who might be interestedRead… Read more »
By: Dave Rosenberg Cloud service provider Amazon Web Services (AWS) today announced AWS GovCloud, a new AWS Region designed to allow U.S. government agencies and contractors to move more sensitive workloads into the cloud by addressing their specific regulatory and compliance requirements. Amazon’s move reflects the ongoing adoption of public cloud services by government entities,Read… Read more »
Two weeks ago the 4th annual Local Government Web Network Conference was held and it was good. Organised by Reem Abdelatey of the Local Government and Shires Associations, the conference is Australias only grass roots event with a focus on Local Government use of the internet. All in all it was an excellent couple ofRead… Read more »
In July, CTOvision.com created and distributed a survey on the new proposed Defense Federal Acquisition Regulation Supplement (DFARS) to safeguard unclassified Department of Defense information on contractor networks. After receiving responses from government, industry, and academia, we’ve summarized feelings and expectations towards the policy below. Of the respondents, 73% said that they were familiar withRead… Read more »
The Back to School with Graduate School USA series is supported by the Graduate School USA. Ah. It’s back to school season. School kids are buying new backpacks and binders while college students are doing the annual run to IKEA to fix up their dorms. So where does that leave you? Ever thought of goingRead… Read more »
No – that’s not the leftovers from Hurricane Irene. Those are the Winds of Change you’re feeling. The pieces for building an exciting new vision of government customer service are swirling around us – do you see them? Everything’s starting to converge…ideas, leadership, support from the top. We’re on the verge of a customer serviceRead… Read more »