Last time I relayed some of the discussions and trends from this year’s Center for Digital Government Digital Counties award ceremony. While it may have sounded like county governments don’t have the budget for moving along current IT projects or starting new ones, that wasn’t true at all. In fact, in areas that ran theRead… Read more »
We’re all being asked to cut back on our budgets these days – cuts are taking place in local, state and federal agencies across the country. And while many of the budgetary decisions in the federal government will fall in the hands of the “super congress” this fall, there’s at least one way that eachRead… Read more »
A joint letter from EEOC Chair, Jacqueline Berrien and OPM Director, John Berry, has been sent to all civilian federal employees asserting that they are vowing “the most rigorous possible enforcement” of equal pay laws for federal employees. “Almost 50 years ago, when President John F. Kennedy signed the Equal Pay Act of 1963, womenRead… Read more »
How do you tell the different between when government programs overlap and duplicate each other versus when they complement and reinforce each other in a collaborative network? Is this just a difference in rhetoric or in reality? This is the underlying theme of a new report by Congressional Research Service specialist Fredrick Kaiser, in “InteragencyRead… Read more »
This was originally published by our assistant managing editor Sean Tucker The federal government is expected to cut spending and reduce the number of contracts it issues in coming years — even in fields that have seen rapid growth over the last decade. For architecture, engineering and construction (A/E) contractors, this means a tough, competitiveRead… Read more »
Retirement has given me time to muse and think about things and processes in a more dispassionate manner. The hugest farce we all have to endure is the political primary season leading up to the general election for President. The posturing, the posing, the empty and sometimes frightening political rhetoric, and above all the wasteRead… Read more »
I love the Plain Language Act. Especially the part concerning plain-language websites which gives me plenty of opportunities to advocate the merits of information architecture and user experience (IA and UX). But providing information is only part of what government agencies do. Agencies also provide services. Services such as providing Social Security to licensing vehiclesRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— Advances in technology, and the ready adoption ofRead… Read more »
“This is Part 2 of a 2 part series. Read Part 1 by clicking the link in the Related Articles box below this article. Jan Kallberg Waldo’s predictions about the future for public administration describe five areas that would be problematic in the future: legitimacy, authority, knowledge, control, and confidence. Legitimacy includes not only thatRead… Read more »
Last year I started a series to highlight outrageous cases of waste, fraud, and abuse by the federal government. In the current environment of complete political theatre and legislative dysfunction leading to budget crises, debt ceilings, and continuous resolutions, I can probably write a book with so much material. However, I wanted to focus onRead… Read more »