How do you tell the different between when government programs overlap and duplicate each other versus when they complement and reinforce each other in a collaborative network? Is this just a difference in rhetoric or in reality? This is the underlying theme of a new report by Congressional Research Service specialist Fredrick Kaiser, in “InteragencyRead… Read more »
This was originally published by our assistant managing editor Sean Tucker The federal government is expected to cut spending and reduce the number of contracts it issues in coming years — even in fields that have seen rapid growth over the last decade. For architecture, engineering and construction (A/E) contractors, this means a tough, competitiveRead… Read more »
Retirement has given me time to muse and think about things and processes in a more dispassionate manner. The hugest farce we all have to endure is the political primary season leading up to the general election for President. The posturing, the posing, the empty and sometimes frightening political rhetoric, and above all the wasteRead… Read more »
I love the Plain Language Act. Especially the part concerning plain-language websites which gives me plenty of opportunities to advocate the merits of information architecture and user experience (IA and UX). But providing information is only part of what government agencies do. Agencies also provide services. Services such as providing Social Security to licensing vehiclesRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— Advances in technology, and the ready adoption ofRead… Read more »
“This is Part 2 of a 2 part series. Read Part 1 by clicking the link in the Related Articles box below this article. Jan Kallberg Waldo’s predictions about the future for public administration describe five areas that would be problematic in the future: legitimacy, authority, knowledge, control, and confidence. Legitimacy includes not only thatRead… Read more »
Last year I started a series to highlight outrageous cases of waste, fraud, and abuse by the federal government. In the current environment of complete political theatre and legislative dysfunction leading to budget crises, debt ceilings, and continuous resolutions, I can probably write a book with so much material. However, I wanted to focus onRead… Read more »
The White House announced a new opportunity for the public to get involved with the Open Government Initiative. In a recent blog post, U.S. Chief Technology Officer, Aneesh Chopra and Office of Information and Regulatory Affairs Administrator, Cass Sunstein asked for public feedback “on ideas related to two of the key challenges – improving publicRead… Read more »
I just got this awesome email: Happy High-Five Friday! My name is Emerson Souza and I’m currently an intern at HUD for the Office of Healthy Homes and Lead Hazard Control. I was at the Next Generation of Government Summit with a few co-workers from my office. We all really enjoyed the entire conference, veryRead… Read more »
Earlier this week, Federal CTO Aneesh Chopra and OIRA Administrator Cass Sunstein jointly released an inquiry about the future of open government… http://expertlabs.org