Adobe’s Alec Chalmers Discusses Citizens Being Treated Like Customers
Check out Adobe’s Alec Chalmers blog post today on how government agencies should learn to treat citizens as customers, at http://adobe.ly/j4AdM5.
Check out Adobe’s Alec Chalmers blog post today on how government agencies should learn to treat citizens as customers, at http://adobe.ly/j4AdM5.
As the UK government makes further plans to make cuts in public spending, local councils are increasingly looking at ways to cut costs and increase efficiencies by amalgamating back office services together By: Niamh Byrne, Online Editor, Shared Services and Outsourcing Network, SSON “I think within three years we will see a considerable increase inRead… Read more »
Deltek Analyst Stephen Moss reports. In a recent report by Price Waterhouse Coopers’ (PWC) Health Research Institute, the U.S. health care market was called a goldmine of opportunity. This sector for opportunity has inspired companies and entrepreneurs to run to the health care market in ways that evoke the spirit of the 49ers who flockedRead… Read more »
According to a report in POLITICO this morning, Vivek Kundra, the first official Federal CIO and principle architect of the government’s technology strategy, is expected to leave the White House in August. Considered by many as an innovative leader who has pushed government agencies towards cloud computing / virtualization, creating better online experiences for citizensRead… Read more »
We all know that one of the most influential individual purchaser of goods is the federal government. Combine the federal government’s purchasing with that of the states, and you get not only a lot of purchasing power. But sheer volume of good purchased only partly represents the effects of government purchasing, because purchasing decisions areRead… Read more »
The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. Every day millions of government employees spend hours upon hours with their cell phones. It started out as that bulky item you threw in the bottom ofRead… Read more »
There is a reason why my grandparents’ generation has been called “The Greatest Generation”. My grandparents and their siblings were children during the Depression and young adults during World War II, with many being sent overseas to fight the most epic war in American history (in my opinion). The hardships they endured left them withRead… Read more »
It is with extreme pleasure that I announce ZafeSoft, a provider of solutions in information rights management and secure content in digital files/access control and use tracking, has named me to their advisory board. There are many exciting things about ZafeSoft that grabbed my attention. But the most compelling part of their story, to me,Read… Read more »
Legal Information Institute Director Tom Bruce‘s and my new paper, entitled Examples of Specialized Legal Metadata Adapted to the Digital Environment, from the U.S. Code of Federal Regulations (click here for slides) was presented on June 14, 2011, at dg.o 2011: The 12th Annual International Conference on Digital Government Research, at the University of Maryland,Read… Read more »
We’re so excited to have a bunch of new faces in the office: summer interns! Last week, over a dozen new recruits joined Code for America to work on projects ranging from design and code to policy and outreach — thanks in no small part to the support of Google Summer of Code and theRead… Read more »