Posts Tagged: jobs

Friday Fab Five: Chernobyl, SpongeBob, and the Side-Effects of Tech

Wait! Don’t take off for your big weekend plans just yet! You forgot to read the… Friday Fab 5! I know, I know, you wouldn’t actually have left without reading it first, right? In any case, it’s time to take a look back at this week on GovLoop and pay tribute to some great content.Read… Read more »

10 Public & Private Sector Examples Government Can Leverage NOW to Address Customer Service

The Federal government performs several key functions for our nation. It defends our strategic interests in the world, it regulates critical industries and aspects of our economy, and it promotes progress of science by issuing patents, and makes rules for the regulation of land and naval forces. But, at the core of every agency’s missionRead… Read more »

What do Tow Trucks, Contractors and the Royal Wedding have in common?

Authored by Anthony Critelli While the hoopla around the royal wedding of Prince William and Kate Middleton will not do much to help U.S. contractors battling shrinking government budgets, we have detailed the many opportunities existing for their British counterparts. It should be noted that the only major cost said to be borne by taxpayersRead… Read more »

Weekly Round-up: April 29, 2011

Gadi Ben-Yehuda Government Employees as Guides, not just Subjects. IBM Center author Ines Mergel argues in a blog post that ” constantly including practitioners into the research process and not only as subjects (i.e., interview partners), but as equal partners who guide the research, evaluate its feasibility and to keep the research grounded and unbiased.”Read… Read more »

Government’s ROI for Open Government

When you invest in something, you want to know how well your investment is paying off – your ROI. Well, citizens “invest” in government (and their community), so they want easy access to useful information about it. They want to see a return on their investment. But open government is not just beneficial for citizens;Read… Read more »

Are We Ready to Provide Great Customer Service in the Federal Government?

Yesterday, April 27, 2011, President Obama issued an Executive Order: Streamlining Service Delivery and Improving Customer Service. In a nutshell, it directs agencies to develop and monitor customer service plans and measures and to solicit customer feedback to improve service. It calls for agencies to use technology to streamline customer service and to emulate practicesRead… Read more »

Pay-For-Performance? I Vote Not Yet

I am a true believer of the following statements: That government employee’s work for less than what they could earn in the private sector. That our best public sector employees should be compensated with the best paychecks. That pay-for-performance is a great concept that should be applied as an incentive to encourage great workplace performance.Read… Read more »

Recruitment 411: Video Builds the Internet Star

Last week I attended the Government Video Solutions Forum. There were panel discussions about everything from content creation to the use of video for intelligence analysis. While it was all informative, one statement really stood out as the simplest, yet most profound one made all day: If you want your outreach to be successful –Read… Read more »

Digital Divide Sucks

There are some people who still don’t have regular access to computers and the internet. This is the first part of a GovGirl video series exploring the concept, and its challenges for government. Get your own valid XHTML YouTube embed code Please comment with your thoughts on why the digital divide sucks and ideas forRead… Read more »

In Boston, City Hall Pursues Innovation In-House

Last year, Boston Mayor Thomas Menino decided to put two of his most technologically savvy staffers full-time on the task of trying new ways to solve old city problems. A year later, they have had a hand in a fleet of small but successful projects both developed in-house and with external partners. Here’s a lookRead… Read more »