January definitely seems to be the month for the Federal Government as it relates to IT jobs is in the news. A couple of weeks ago I read about the upswing in Federal hiring as it relates to IT workers. Two examples: U.S. Customs & Border Protection’s Office of Information Technology will expand from 1,500Read… Read more »
Do you know the difference between a Transfer and a Reassignment in the Federal Government? There are important distinctions between the two and every Federal employee should understand the differences in these two actions before seeking one or the other. Select this link to Learn about Reassignments Select this link to Learn About Transfers.
Mark Drapeau (Washington, DC) – The Federal government has made a good deal of progress toward being more transparent, collaborative, and participatory during the two years since President Obama took office. However, despite great strides, government practitioners’ use of social media is not very sophisticated, does not take advantage of the latest tactics and tools,Read… Read more »
The main reason why “Customer Satisfaction” in public organizations is so difficult is because we have to sometimes say “no.” That is why I would argue that customer satisfaction is not the goal at all, and that good customer service doesn’t always result in a customer getting what they want. Our goal has to beRead… Read more »
Just posted on ping.fm: Thanks military friends for taking my social networking and individual performance survey! http://ping.fm/lwdfv.
I am currently a student at The Maxwell School at Syracuse University working towards my Masters in Public Administration. I use this blog to write about my experiences at Maxwell, especially related to social media use in the public sector. You can follow me on Twitter: @pjfiorenza and please feel free to leave some comments!Read… Read more »
Last time, I wrote about the quest for finding the real “total” in total cost of ownership (TCO). As you consider the “cost” of TCO, I would like to offer some thoughts that might be useful as you evaluate document management projects and cost proposals. Failed deployments During my time at my housing agency, itRead… Read more »
Gadi Ben-Yehuda My colleague, John Bordeaux, has me thinking about the Internet of Things. Slate ran an article about ThingD, which is trying to add a social dimension to that other internet. (So far, though, I like Uncrate more–better curation. I’m saving up for a Seabreacher!) I foresee strong implications for government agencies. Slate’s MichaelRead… Read more »
In case you missed any posts from earlier this week, we’ve collected them below in a handy list for you! Monday Video: Top Green Inventions The Science of Green: Bioprospecting Green Building: A Building Code with a Payback Green Jobs Lead the Way in California Don’t forget to check out the latest green government newsRead… Read more »
As the commissioner of Internal Revenue, Douglas H. Shulman presides over the nation’s tax system, which collects approximately $2.4 trillion in tax revenue each year and processes 250 million returns every tax season. The IRS touches every facet of American society, including individual taxpayers, the tax-exempt sector, small businesses and large corporations. Shulman has experienceRead… Read more »