Many thanks to all of you that have voted for me for a Shorty Award in Government. As of this morning I remain in first position, amazing as that is, ahead of great US Government officials like President Barack Obama and Mayor Cory Booker. This lead in the voting can be attributed to many factors,Read… Read more »
“When I have an angry customer, I just put the phone down on my desk and walk away. By the time I get back, they are either calm, or they hung up. Problem Solved.” I really did have a student in one of my classes make that statement. I’ve heard a lot of odd perceptionsRead… Read more »
The Australian Information Commissioner has invited comment on “Towards an Australian Government Information Policy” by 1 March 2011. The paper provides a very comprehensive overview of Australian and overseas policies and initiatives for information access and discussion of the issues. It is 65 pages and is provided as a very efficiently formatted 226 Kbytes webRead… Read more »
Its been a few weeks since I added to my blog, and I swear there is good reason for that. December and January have been very interesting months for me, culminating in the biggest career move I have made to date. When I started working in the public sector a few years ago, I madeRead… Read more »
From the Granicus Blog As the need for real-time exposure to information grows, government PR and communications professionals should start to re-evaluate their plan of attack for press releases and public announcements. After handling all Granicus PR efforts and working with PIO’s and publicly directors at all levels of government, I’ve come to realize theRead… Read more »
We are looking for recommendations on what third-party solutions government agencies are using for email marketing purposes. Our needs include having a solution that offers templates, the ability to manage subscribers and track performance. I’m aware of companies such as MailChimp and Mad Mimi, but we are looking for a company that is based inRead… Read more »
Thank You USBE&IT Publisher Mr Tyrone Taborn for such an inspiring issue and my sincere appreciation to Mr. Frank McCoy for my inclusion in his list of Cyber visionaries! The Homeland Security, Government and Defense Edition of US Black Engineer Information Technology inspires as much as it informs. An awesome publication, from the interview withRead… Read more »
In this month’s blog, I wanted to start out the new year talking about the US Trade Agreements Act of 1979 (“TAA”). Yes, the TAA (19 U.S.C. § 2501 et seq) continues to be one of the main pain points of GSA and USG contractors and at the same time, one of the most confusingRead… Read more »
Gadi Ben-Yehuda Last week I linked to an article arguing that crowdsourcing was broken. Here’s one showing how New York is trying to implement it through a program called “Give a Minute.” Twitter and blogging are helping children’s services in the UK. Examples like these should be making it easier to justify the time governmentRead… Read more »
IT purchasing decisions in government have gotten complicated over the last five years. There are more factors that need to be considered than ever. To me, that’s perfectly fine as long as we evaluate the factors correctly. After all, we are asked to invest significant public dollars in our choices, and I want that listRead… Read more »