Many years ago I observed an interaction where an irate customer was telling a government employee that he paid his salary and he demanded he get what he wanted. The government employee listened quietly and then reached into his pocket and pulled out two pennies. He slid the pennies across the counter and told theRead… Read more »
NOTE: Below is my personal view of the report. The only people entitled to offer a definitive opinion about vendor placement are the authors of the report themselves. My opinion is not a substitute for speaking to the analysts directly using the inquiry time available to paid subscribers to Gartner’s advisory services. As an ITRead… Read more »
Some people have asked me, what were the 10 most viewed posts from last year? Well here as posts that were written last year in order of popularity (excluding static pages and the homepage): Case Study: How Open data saved Canada $3.2 Billion Learning from Libraries: The Literacy Challenge of Open Data Why Old MediaRead… Read more »
The Institute for Local Government’s Public Engagement and Collaborative Governance program developed the following ten principles to serve as helpful indicators of effective and ethical public engagement practice by local governments. These principles may also help guide city, county and other local officials in the design of public engagement processes and strategies. Developed by TerryRead… Read more »
It looks like the WikiLeaks fiasco has generated something akin to a security tsunami, crashing into agencies and forcing them to take a closer look at their information protection protocols. Ed O’Keefe at the Washington Post shares some perspective in this post: WikiLeaks prompts government to order detailed security reviews Ed explains: The WikiLeaks sagaRead… Read more »
10 Ways Open Innovation Can Transform Your Agency Starting this week, I will be doing a 10-part series on open innovation and how it can transform government agencies. What is open innovation? Open innovation is a phrase that was coined by Henry Chesbrough as, “…the use of purposive inflows and outflows of knowledge to accelerateRead… Read more »
Inducement prizes – as opposed to “recognition” prizes such as the Nobel or Pulitzer prizes – are a growing element of how government is trying to spur innovation in solving tough problems both inside and outside the government, notes Annie Lowrey in a recent Washington Post article. Why? Because prizes are effective. Under the rightRead… Read more »
Regular readers of my blog will know that I’ve advocated that StatsCan’s data – and particularly its Census data – should be made open (e.g. free, unlicensed, and downloadable in multiple formats). Presently, despite the fact that Canadian tax dollars pay to collect (a sadly diminishing amount, and quality of,) data, it is not open.Read… Read more »
I know I am considered old school but I have just got to comment about the recent incident about the Navy. There is no way I can condone the organizational culture and behavior of the leader Capt. Owen Honors regarding the videos that have surfaced. The videos are a violation of not just EEO lawsRead… Read more »
Eaves.ca readers – happy new year! Here’s a little but of an overview into how we are kicking off 2011/ Thank you First, if you are a regular reader…. thank you. Eaves.ca has just entered its 4th year and it all keeps getting more and more rewarding. I write to organize my thoughts and refineRead… Read more »