Do you use social digital networks to communicate with citizens in your city or county? Can citizens “tweet” you about unrepaired potholes or malfunctioning stop lights? I’m looking for local and state level government practitioners to share stories about how cities and counties are using applications like Twitter, Facebook, RSS feeds and YouTube to communicateRead… Read more »
It might have different definitions, but a simple one by Bharat Mehra defines digital divide as “the troubling gap between those who use computers and the Internet and those who do not“. The term is usually incorporated in e-Government programas as a challenge need to be tackled to secure more up-take of government online servicesRead… Read more »
The obvious definition of a hashtag is a word or combination of words, preceded by the hash sign (#) more commonly known as the pound sign on your phone. The practical definition is that hashtags are identifiers used on microblogging sites such as twitter to link a post to a particular subject. This allows otherRead… Read more »
This past weekend I was listening to Government 2.0 Radio and the guest was Carol Spencer, Web Manager for Morris County, New Jersey. Carol brings some truly unique insights to this role based upon her past roles as an elected official and multiple years spent in Marketing at IBM. I followed up with Carol afterRead… Read more »
Last week, a friend told me about a presentation she’d just done for some local elected officials, on making government websites customer-friendly. She said the session had gone really well – they got it. But this is what caught my attention. She said some of these government officials had never thought about their websites inRead… Read more »
I started working as part of the response effort on day 59 of the oil spill. To say I’m getting involved a little late in the game is an understatement. There was no time to get my feet wet with the mission; I had to jump right in. It’s been intense, and challenging, but IRead… Read more »
For the past six years our team of experts has worked tirelessly producing cutting-edge, custom software solutions, for the federal government. We can make your dream application a reality too! Most of our team members have current TS or TS/SCI security clearances, so we can be entrusted with your confidential information and technology. Located wellRead… Read more »
In a word…fear. That about sums up most local government leaders and their thoughts about the use of social media. As the government with the closest proximity to the public it serves, a lot of my peers worry about opening up another dialogue venue. Many aren’t familiar with social media sites and can’t envision whatRead… Read more »
Last week the Government of Canada announced a new program intended to promote innovation in the workplace. Generally speaking, any effort to drive innovation should be applauded- however, the role of incentives in promoting innovation and motivating individuals to participate is an elaborate issue. Strategies and tactics should be approached with caution, with creativity, andRead… Read more »
Organizations of all types have struggled to come to grips with terms like Government 2.0, Social Business, Social Media, and a long list of others that are floating around book stores, universities, and blogs. I have spent a lot of time speaking with businesses and government agencies, exploring what is working, what is failing, andRead… Read more »