Jack Lew, Deputy Secretary for the Department of State, moderates a session on Maximizing Technology Return on Investment at the White House Forum on Modernizing Government. See breakout sessions on Transforming Customer Service in the Customer Engagement Forum.
[Note: This was originally posted to my blog 7/10/09] Just to be clear, this is not an abstract example. While I employ this methodology for a number of communities and topics, the one I will use as an illustration here is what is generally referred to as “Government 2.0”. Also, you may notice that thisRead… Read more »
Happy Tuesday! Lawmakers on Tuesday will hold the first hearing on the military’s “don’t ask, don’t tell” policy since July 2008, when Defense Secretary Robert M. Gates and Adm. Mike Mullen are expected to announce the creation of a group to assess how to carry out a full repeal of the decades-old policy that requiresRead… Read more »
Professor Rachid Benlamri of the Lakehead University Department of Software Engineering, and colleagues, have published Secure Human Face Authentication for Mobile E-government Transactions, 8 International Journal of Mobile Communications 71 (2010). Here is the abstract: This paper describes a joint biometric-cryptographic authentication system for mobile e-government transactions. The system can be used to verify, prove,Read… Read more »
Originally posted on OSRIN.NET, 2/1/10 With several national gov20 plans now published I thought it would be worthwhile jotting down some reminders of the work that is still ahead if these plans are to be realized. Many of the items listed below represent opportunity for gov20 programmes, a couple are just unfinished items that neverRead… Read more »
Which if any of the following pictures do you identify with as far as providing you the motivation to make the change? What was the incident which sparked the idea? Is this a past or present job? Thanks in advance for sharing your stories!! 1. Don’t jump 2. Butt kisser (imagine seeing this as youRead… Read more »
Originally posted on Online Odyssey With Gov2.0 LA days away where open gov, cloud computing, gov2gov collaboration and more will be discussed, I find myself increasingly, and ironically speaking and championing more and more Web 1.0. Yes, it would seem that despite my Gov 2.0 attachments and engagements I am a Web 1.0 champion. Now,Read… Read more »
The good folks at Lithium asked me to weigh in on the future of Social CRM, Social Strategies, Government 2.0, throughout 2010. I tried to avoid the hype cycle with my predictions and wanted to share them with you. I guest posted on their blog but also wanted to share my thinking directly with youRead… Read more »
My friend Fred puts together this awesome privacy news highlights and said I could cross-post… So here we go: Privacy News Highlights 23–31 January 2010 Contents: US – NH House Passes Bill Banning Fingerprint IDs. 3 CA – B.C. Names Acting Privacy Commissioner 3 CA – Privacy Commissioner Launches New Facebook Probe. 3 CA –Read… Read more »
To anyone who has ever served in the military, changes to plans are as commonplace as breathing. We even have a type of order for that helps us handle sudden shifts in direction. FRAGOs (fragmentary orders) are used throughout the military planning process, but usually end up as the “oh crap!” type of order thatRead… Read more »