http://www.thecsaedge.com/EdgeNov09.pdf Hi Everyone – We all know that good service is fast service. And government is notorious for moving too slowing and having processes that are much to complicated. Red Tape, anyone? Kaizen process improvement is a quick way to make huge improvements to processes by cutting the seven categories of waste. Also in thisRead… Read more »
In case anyone needs more reasons why investing time in social media should be strongly considered, especially at the local government level, I offer this case study (from my own view, of course). In the last three weeks, the H1N1 vaccine has been slowly rolling out to local jurisdictions. In Fairfax County, we’ve now hostedRead… Read more »
Twitter has started its mass roll out of lists and I just created my first of public sector people (and hangers on) I follow. I laughed out loud when I clicked through to see I’d been already added onto 28 existing lists – and what those list titles are. According to some of my followers,Read… Read more »
Last week, I published my assessment of what’s happened in the past year to implement the Federal Web Manager Council’s White Paper: Putting Citizens First – Transforming Online Government. Since then, I’ve been thinking about what could kick-start real progress in implementing the vision of this paper…and a broader government-wide commitment to Citizen Services. SoRead… Read more »
Coming from a background in Military Medicine, I picked up a bias or two about the benefits of organizations that work together. I was a Navy Corpsman, a member of the most decorated Corps in the Navy. More medals of honor and purple hearts have been awarded to Navy Corpsman than any other Corps. ARead… Read more »
Originally posted to Unleash The Monster The clock is ticking as we’re about a month away from the deadline for federal agencies to have their hiring reform initiatives underway. In June, OMB Director Peter R. Orszag set expectations in a memo for federal agencies to make considerable progress in four key areas of hiring: *Read… Read more »
This is the second of a two-part post about Software as a Service (SaaS) for performance management. In the first part I provided an introduction to SaaS, defined what it is and touched on some of its applications to performance management. In this second part I’ll detail the various benefits of SaaS including but notRead… Read more »
The National Library of Medicine (NLM) responds to more than 100,000 questions each year. Regularly asked questions become Frequently Asked Questions (FAQs). NLM Reference and Consumer Health FAQs are at http://www.nlm.nih.gov/services/faqref.html . We review and update our FAQs frequently. FAQs often include national and international government agencies and non-profit organizations. NLM is often asked theRead… Read more »
CREATOR OF CSI: CRIME SCENE INVESTIGATION TO KEYNOTE FOSE AND GOVSEC/U.S. LAW 2010 Anthony Zuiker to Discuss How Online Collaboration Improves Creativity and Productivity FALLS CHURCH, Va. – October 26, 2009 – 1105 Government Information Group, the leading provider of integrated information and media for the government information technology (IT) market, today announced that AnthonyRead… Read more »
From The Acquisition Corner Recent reporting by Federal Computer Week (FCW) highlights an issue that is not being addressed by acquisition reform initiatives; reforming the contract protest process. Writing in the Editor’s Notebook blog at Washington Technology, Nick Wakeman discusses the protest by Unisys and General Dynamics of TSA’s contract award to Computer Sciences CorpRead… Read more »