Knowledge Capture and Transfer in the Age of COVID
This new, hybrid work approach is not an inhibitor for knowledge capture and transfer – it actually enriches it.
This new, hybrid work approach is not an inhibitor for knowledge capture and transfer – it actually enriches it.
Agencies must consider both training and knowledge sharing, so discussing how they can create a hybrid of both is valuable for every level of government.
Tapping into your inner inquisitive four-year-old by asking “why” will shed light on the rationale (or lack thereof) of processes and procedures. A greater understanding will improve future decisions on necessary change or developments.
The mission of your organization can only be accomplished by people with the knowledge, skills, and initiative to make things happen. Capturing and sharing even some of the basics can go a long way in equipping current and future employees to carry on your organization’s important work.
Without leadership’s proactive, strategic support and guidance, any tech investment into knowledge-sharing will amount to very little. Fortunately, this needed support is taking hold here within the corridors of the Nation’s Capital.