Welcome to the first “Ask the Knowledge Expert” Post. My name is Lisa Coates and I’m here to talk to you about Knowledge Management. First off, what is Knowledge Management? According to Wikipedia, Knowledge Management (KM) comprises a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insightsRead… Read more »
This past week, I presented on the topic of flash mentoring at the American Society for Training and Development (ASTD) 2009 International Conference and Exposition here in Washington, DC. Below are the slides of the presentation. Thanks again to 13L’s Flash Mentoring Project Team: Kitty Wooley, Mike O’Leary, Chris Osborne, Patricia Armstrong, and Don JacobsonRead… Read more »
The debut of Wolfram/Alpha, a computational knowledge engine, perhaps provides a glimpse of what is to come, with respect to the future of search engines. Wolfram/Alpha not only displays data graphically, unlike traditional search engines, but also displays data relationships to what is being queried. In it’s current state Wolfram/Alpha may not displace Google anytimeRead… Read more »
1. Most business happens outside of meetings. Virtual worlds increase serendipitous meetings that would not happen on video conference, webinars, teleconferences etc… 2. New Value Proposition Web 1.0 Access/find Web 2.0 share/participate/collaborate Web 3.0 co-create 3. Co-creation is the most experiential 4. Virtual Worlds provide a Cohesion of Presence (Herbeck) – this is why weRead… Read more »
I loved this quote I came across recently.. “The metric is what the person has to contribute, not the person’s rank, age, or level of experience. If they have the answer, I want the answer. When I post a question on my blog, I expect the person with the answer to post back. I doRead… Read more »
If you have not seen (or listened to the accompanying podcast) to the article, An Update on Knowledge Management in the Federal Government you should take an opportunity to do so. Some key findings from their yearly survey of KM in the federal government: A maturing of knowledge management throughout federal agencies is occurring. OnRead… Read more »
I’m currently reading Thinking for a Living by Thomas H. Davenport. Excellent book for those who want to improve their work environment and their own productivity. Focus is on where processes and knowledge meet.
Most individuals’ rise within an organization based on their proven track record; that is after all the basis of “merit promotion”. Therefore, most first line managers are selected based on their technical skill and often succeed in their first management position by exercising their superior technical knowledge rather then developing management skills. My own experienceRead… Read more »