How Digital Services Georgia Puts Constituents First
In Georgia, digital services don’t end at IT consultations and website updates. Instead, they’ve prioritized a human-centric experience.
In Georgia, digital services don’t end at IT consultations and website updates. Instead, they’ve prioritized a human-centric experience.
Although the mandates surrounding operational effectiveness are all intended to promote the adoption of private-sector best practices, it is not always clear how best to implement them within the federal environment. This creates an interesting opportunity for forward-thinking leaders to design implementation approaches that will work best for their environment.
Each new endeavor requires you to adapt to your surroundings and redefine yourself. Success means a variety of different things and is not the same everywhere. What worked in one location may not work in another location.
A city can consider itself successful only when it provides opportunities for all its citizens to have access to mobility, public health, learning and housing, while taking care of the environment.
If creativity, vulnerability and innovation are to be embraced, those in leadership can’t freak out when certainty is unavailable to them. How leadership reacts will have ripple effects that impact everyone under them.
Reframing anxiety as excitement leads to much better outcomes when faced with a task like a presentation or performance.
Don’t fall victim to the misconception that communications plans are change management. Communication plans are NOT change management. Communication plans are a PART of change management.
What are your 4th of July plans? Mine include festivals, barbecues, fireworks, and catching up on some reading, the latter of which will probably be the easiest given the forecast. Whether you’ll be spending your weekend inside or outside, there are some great books to consider picking up that can offer some inspiration to takeRead… Read more »
Here are some techniques to make change an exciting opportunity – not another task to be managed.
All bosses have their pros and cons, but some are better cut out for the role than others. Examine your situation to find out how to make the most of it.