One way or another problem employees affect everyone. Somehow they continue to slip through the cracks and the government has fallen into this very web. But rest assured, bad governmental employees can be fired and, in some cases, should be. Stewart Liff argues we should even do it more often. Liff, President and CEO ofRead… Read more »
“I have no one under the age of 40 in my office,” said a policy analyst from the Department of Veterans Affairs in a recent GovLoop survey. That policy analyst isn’t alone – the government is graying. According to the Office of Personnel Management, the average age of a government employee is 47. At theRead… Read more »
How should leaders in huge organizations ensure that every employee can feel valued and on the path to their full potential?
This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Again and again the experts we spoke with said great customer service cannot happen unless employees at all levels of the organization support it,Read… Read more »
If time is money, as the saying goes, high-impact meetings aren’t just more enjoyable, but important to the stewardship of public resources. Get leaner, cleaner, more effective meetings with these three simple meeting hacks.
Leadership is a skill you can get better at. To become a better leader takes intention, thoughtful reflection, strategic personal goal setting, practice, and a whole lot of reading.
Keep in mind these three hidden benefits of hiring interns that could make a big impact for your organization in the long-term.
I’ve been spending some time on that theme of lessons learned as we grow older and gain experience in our professional lives. Maybe you can set aside some time in the next week or so, to reflect on in the impact in your life of past bad behavior, or mistakes, and identify ways to reset… Read more »
One of the most critical aspects to being an effective leader is to make the transition away from being an individual contributor to facilitator and supporter of followers to accomplish mission goals. If the leader does not see them self in this light, and more importantly, does not act as the leader then followers will… Read more »
Wouldn’t it be nice if there were a manual on all things life? You might even settle for a manual that helps you prepare for the digital age of government. Unfortunately, it does not exist – yet. However, there are experts out there like William Eggers who provide us with some tidbits about how toRead… Read more »