Posts Tagged: machine learning

Endless Possibilities for the Public Sector

In the private sector, there is no shortage of examples of successful industry disruptors. However, the public sector faces a unique challenge: How do you keep pace with private industry? How do you innovate in a market that is moving very quickly, especially when it comes to technology?

Don’t Fear Artificial Intelligence, Plan For It

The key is not to think of artificial intelligence as an existential threat, but rather an event we can plan for and build around.

Is the Next Generation of Government Citizen Services in Chat Bots?

The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.