Several developing countries are making seemingly breathtaking progress in developing performance management frameworks from scratch. What can we learn from them? Today’s focus is on Colombia and South Africa. The World Bank seminars this past Spring on international progress in performance management continue to have me mulling about the progress of the performance movement internationally,Read… Read more »
In my last post, I talked about the ten things you should be saying to your boss. Now it’s time to look at the other side and share ten things that your boss should be saying to you. “What do you think?” Your boss should value your opinion and contributions and frequently ask for yourRead… Read more »
Following Hurricane Katrina, then-Governor Haley Barbour created the state’s Disaster Recovery Division and appointed Jon Mabry as its chief operations officer. Many lessons have been learned in the recovery process in the 7 years since Katrina directly affected some one million Mississippians, nearly one-third of the state’s population. In a recent interview with Emergency ManagementRead… Read more »
Dear past National Preparedness Month member: As you know, September is National Preparedness Month and FEMA invites you to again pledge to prepare by joining the National Preparedness Coalition. The 2012 National Preparedness Coalition Online Community is the largest community yet, with over 15,500 members connecting and collaborating on emergency preparedness. Members are empowering themselvesRead… Read more »
New Zealand’s government reform efforts over the past quarter century have yielded both positive results as well as cautionary tales. Its proposed next steps, however, are worth examining. At the World Bank’s series of forums on performance management, I found John Whitehead’s insights particularly interesting. Whitehead is a former secretary of the Treasury in NewRead… Read more »
Before we can talk about making the most of big data — you have to define it. And it seem these days everyone has their own interpretation of big data. Eric Sweden is the Program Director for Enterprise Architecture & Governance at the National Association of State Chief Information Officers (NASCIO). For Eric, “big dataRead… Read more »
According to our marketing partner –Preactive Marketing – the phrase “culture is…” generates roughly 20 million global hits. This indicates it is quite a popular topic and that people are interested in what culture is – and why having a high performance one is important. We’ll share our thoughts, though we also prefer to hearRead… Read more »
Check out my new article on visual management posted at ww.OhMyGov.com Eighteen years ago, I walked into an organization, took at quick look at its space and quickly realized that it had only one sign up anywhere. The sign was on a supervisor’s desk and said, “What part of ‘no’don’t you understand?” Recently, I walkedRead… Read more »
Five-hour course to inspire IT professionals, information strategists and process owners with new approaches, best practices and success stories Our Boot Camp seminar series, “5 Steps to Victory over Manual Processes,” will be held in seven cities — Atlanta, Boston, Chicago, New York, Toronto, Washington, D.C., and Minnetonka, Minn. — from October 2 to OctoberRead… Read more »
I gave a brief talk recently on how to effectively build teams. These are the main lessons I shared: 1. Build trust. No one will follow someone they don’t trust. I cited Steven M.R. Covey’s The Speed of Trust as my guidebook for doing so. Covey cites 13 principles for earning and keeping trust. IRead… Read more »