Check out the following article I wrote on the above topic on www.OhMyGOv.com: Improving Government Performance – Part Four Writing employee performance standards… By Stewart Liff Mar 15 2012, 05:42 AM In my last column, I talked about how to establish performance metrics. Today I am going to discuss one of the most difficult aspectsRead… Read more »
Yesterday evening, Federal Coach Tom Fox at the Washington Post shared the Department of Transportation’s “Cheat Sheet for Engaging Employees”. These are the recommended tips “to help boost the morale and job satisfaction of your employees”: · Drop by employee meetings · Listen to your employees · Let employees know you · Celebrate the OathRead… Read more »
It’s a given – price is important. However, price proposals are often prepared at the last minute, without much review, customization, or polishing. But what can we do as proposal managers? Often the best of us resort to continuously checking when the cost proposal will be done, assisting with scheduling cost volume reviews, or simplyRead… Read more »
RIM, the maker of the Blackberry, continues to flounder, and many organizations are rightfully moving their mobility solutions to the ever more capable iPhone and Android platforms. Changing the device has the potential to bring the latest technology to the organization, but the risk is that the device is viewed as a “toy” to handRead… Read more »
As an Air Force vet, it’s hard humbling to point to another service and say, ‘Damn, they do that right.’ It’s especially hard humbling when I have to say, “Damn, the US Army* did that right.” The US Army’s Office of the Chief of Public Affairs, Online and Social Media Division created a handbook onRead… Read more »
You want to help your organization save energy, time and money. But companies from which you buy power and energy efficiency services don’t always understand your pain points or what’s important to you. If you’re ready to affect this dynamic, our company invites you to contribute to our research report. It’s easy and doesn’t takeRead… Read more »
What would your agency do with $100 million dollars or even tens of thousands more? Agency funds are lost to fraud every day. The Fraud of the Day forum highlights real stories and what you need to know to help fight fraud. Visit the FraudoftheDay.com forum to learn more and sign up to receive dailyRead… Read more »
By the time, we’ve gotten to the Fifth Gate in the Leadership Pipeline, we should have spent some quality time mastering the previous four. This gate is punctuated by enormous complexity and significant (perhaps the most significant of all the gates) changes in thinking. The Business Manager needs to come to terms with being highlyRead… Read more »
You may not know that two of most important steps managers can take to encourage high performance from employees are to (1) tell them what is expected and (2) give them the tools to manage themselves to the stated objectives. What if there were a tool that helped you clarify expectations? Think about it… WhenRead… Read more »
There are no good ideas or bad ideas….there are only different kinds of ideas that suit different kinds of people. What kind of lessons for management and innovation can you take from the Secret Sauce?