As some of you may be aware the #SMEM community made a huge push to get #SMEM into this years top categories for consideration on GovFresh’s Awards for social media engagement. Well, I have some good news. Not only did our efforts get #SMEM as a category this year pay off, #SMEM will have twoRead… Read more »
What do we mean by “mission-focused analytics?” That is the focus of a new report co-sponsored by the Partnership for Public Service and the IBM Center for The Business of Government and released earlier today at an event with a panel of federal executives using analytics. “It’s like peeling back an onion. You cry aRead… Read more »
The National Academy of Public Administration gathers once a year to discuss some of the biggest management challenges facing our country. The speakers are always terrific and insightful. And I always learn something I never knew. This year was no different. The panel and speakers that really intrigued me focused on a topic I normallyRead… Read more »
http://http://www.federaltimes.com/article/20111116/PERSONNEL03/111160302/ From the Federal Times: “The National Council on Federal Labor-Management Relations today approved a package of reforms it hopes will overhaul how the government manages employees’ performance. Six agencies — the Veterans Affairs, Housing and Urban Development, Energy and Labor departments, the Coast Guard and the Office of Personnel Management — will pilot testRead… Read more »
In today’s rapidly evolving business environment, organizations are often forced to remain competitive by adapting a culture of rapid change (I’ll offer up ideas on how to successfully accomplish that in a future publication). However, updating and communicating the organizations’ strategy to reflect these changes frequently doesn’t occur. A solid strategy is the cement andRead… Read more »
Change is never easy. Change is a bumpy process. But why is change so hard? Change is hard because it is an emotional experience for most. An emotional experience, particularly an experience one often has little choice in being part of, creates resistance. Resistance is a natural emotion, though an emotion that can make changeRead… Read more »
Imagine the situation as Henry Ford was planning production of the Model T : over 5,000 parts; multiple manufacturing vendors; skilled to semi-skilled production processes; and growing demand. He addressed part of the production process by determining an optimal assembly sequence and moving the vehicle along to workstations which have the required parts, tools, andRead… Read more »
Please see the attached articles. They should be of interest: http://ohmygov.com/blogs/general_news/archive/2011/11/04/improving-government-performance-part-one.aspx “4 tips toward good communication for managers” http://fcw.com/articles/2011/11/03/feds-communication-skills.aspx
Peter Drucker said ‘60% of all management problems are the result of poor communication.’ Why is this true? Communications break down when losing focus on three areas: clarity of what’s expected accuracy of what’s completed, and timeliness of what’s needed. Clarity of What’s Expected – Projects which do not have clear goals, vision, and missionRead… Read more »
Please see the attached article in Computer Week regarding a speech I gave for the American Management Association. http://fcw.com/Blogs/Management-Matters/2011/11/Dealing-with-difficult-workers.aspx