Posts Tagged: management

The Many Roles of an Internal Community Manager

This post originally appeared on my external blog, “Social Media Strategery.” When someone in the communications industry refers to a “community manager,” they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. However, over the last few years, a new Community ManagerRead… Read more »

Influence culture to drive user adoption.

This article was originally published on Tri Tuns Blog. OBSERVATION People often talk about corporate culture but they really don’t know how to sufficiently explain / define it, how to influence it, or how it can influence an IT project implementation. You may have tried to define what the culture of your client’s organization isRead… Read more »

Cost Proposal Strategy for Proposal Managers

Although the government often states that cost is the least important factor in proposal evaluation, and that they buy on best value, statistics show that cost is the deciding factor in more than 90% of the federal contract awards. In other words, cost is incredibly important if you want to win. Proposal managers, however, workRead… Read more »

Calling all Presidential Management Fellows!

Do you remember what it was like starting your two year journey as a Presidential Management Fellow? Remember the experience was a whirlwind of confusion and questions as you interviewed for a half dozen positions – some in agencies you had never heard of! I’m sure it did not get any easier when you hadRead… Read more »

Online, Interactive Digital Engagement Governance – a.k.a. Approaching Social Media Governance as a Method

This will be the first in an ongoing set of entries about Interactive Digital Engagement Governance. Contact me or Navigation Arts in McLean, VA for more information, or for ideas regarding planning and implementing such a methodology at your organization. The concept of governance isn’t new at all to organizations building websites, whether inside (asRead… Read more »

I Survived the PMF Assessments – Part 1

*** The blog below was originally posted on February 22, 2011. *** I am a second year Master of Public Policy candidate at American University in Washington, D.C. I decided to apply for the Presidential Management Fellows this year because it’s a great opportunity to work for the federal government and get 160 hours ofRead… Read more »

Myth Busters Campaign in Full Swing to Improve Public/Private Sector Communications

As part of an effort to reform the federal acquisition process for technology, US Federal CIO, Vivek Kundra, unveiled an ambitious 25-point plan for addressing many of the issues that plaque the way the government purchases technology in hopes of delivering more value to the taxpayer. Part of the implementation plan was to counter theRead… Read more »

Why User Adoption activities should start before go-live

This article was originally published on the Tri Tuns Blog. OBSERVATION Clients often place priority on the technical build and implementation over end-user readiness. Their assumption is that once the new system becomes operational(go-live), they can focus on getting end-users to engage the system as designed. However, clients often have too little knowledge of end-userRead… Read more »