Posts Tagged: management

New here – what to do?

I am just discovering this, and after dipping into the Knowledge Management pool, finding that there is TONS more information, and tools to manage it, then I ever thought! Currently working on 6 of our “units” merging into 3, and tracking the moving parts. Using SharePoint, eKM, and other tools to get the work/word shared,Read… Read more »

Ask GovLoop on Knowledge – What’s Knowledge Management?

Welcome to the first “Ask the Knowledge Expert” Post. My name is Lisa Coates and I’m here to talk to you about Knowledge Management. First off, what is Knowledge Management? According to Wikipedia, Knowledge Management (KM) comprises a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insightsRead… Read more »

Shifting from Gov 1.0 to Gov 2.0

Republished from eGov AU. Sometimes it is difficult for those of us who are new to the public sector to really appreciate the scope of the changes required to transition government institutions and cultures from a 1.0 to 2.0 mentality. It’s not simply a process of mandating a directional change from political levels (though thisRead… Read more »

Combat Strategies at the Burnout Battlefront

Today’s world is 24/7, wired and always on and often cycling between upgrading and reorganizing–if not outsourcing and downsizing. And as company mantras become “do more with less,” it’s no surprise that more and more people are struggling with job stress and burnout. By Mark Gorkin, The Stress Doc ™, LICSW Burnout: The Erosive SpiralRead… Read more »

Stop Second Guessing About the Stimulus Package

As pundits debate the effectiveness of the stimulus package, a new study released by the Government Business Council (GBC) says that agencies feel “overwhelmed” and “anxious” about the ability to successfully implement designed programs. These concerns reflect the current reality of an economy that continues to falter, with a rising unemployment rate, expected to exceedRead… Read more »

Bridging Cultural Diversity through Multiple Intelligence, Conflict Styles and Interactive 4 “H” — Healing, Humanizing- High-Performing and Harmonizing — Humor

Wanted to share a new program. Feel free to share/pitch to others, etc. Over the years, I’ve heard some complaints about cultural diversity programs too often turning into prickly or preachy affairs. Of course, this is a sensitive topic. Thought it was time for a very different approach. Any comments are appreciated. Mark ————— BridgingRead… Read more »

Operating web and IT in an abundance mindset

Republished from eGov AU. Chris Anderson, the owner of Wired, recently wrote a very thought-provoking article about the need for organisations to consider how to operate within an abundance mindset rather than a scarcity-based one in his article, Tech Is Too Cheap to Meter: It’s Time to Manage for Abundance, Not Scarcity. Chris uses oneRead… Read more »

Citizen 2.0 – how would a government department address this marketing nightmare?

Republished from eGov AU. Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines. Carroll reported that people on the plane had watched with horror as United baggage handlers had roughly handled and thrown his andRead… Read more »

Lean Six Sigma Can Help Agencies Manage Stimulus Funds

In a recent interview on Fox Business channel, I had the opportunity to discus how effectively the stimulus funds are being deployed. The discussion focused on how federal and state agencies now are not prepared for the challenges of such an enormous task. In fact, APQC recently reported that only 24% of state and federalRead… Read more »

The benefits of crowdsourcing – US$1,000,000 prize from Netflix

Republished from eGov AU. (I would appreciate if you could Vote for me in ‘The 10 who are changing the World of Internet and Politics’) I highlighted the online Netflix prize quite some time ago as an example of how an organisation could work with its community to drive innovation. Netflix has a longstanding prizeRead… Read more »