Posts Tagged: management

Citizen 2.0 – how would a government department address this marketing nightmare?

Republished from eGov AU. Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines. Carroll reported that people on the plane had watched with horror as United baggage handlers had roughly handled and thrown his andRead… Read more »

Lean Six Sigma Can Help Agencies Manage Stimulus Funds

In a recent interview on Fox Business channel, I had the opportunity to discus how effectively the stimulus funds are being deployed. The discussion focused on how federal and state agencies now are not prepared for the challenges of such an enormous task. In fact, APQC recently reported that only 24% of state and federalRead… Read more »

The benefits of crowdsourcing – US$1,000,000 prize from Netflix

Republished from eGov AU. (I would appreciate if you could Vote for me in ‘The 10 who are changing the World of Internet and Politics’) I highlighted the online Netflix prize quite some time ago as an example of how an organisation could work with its community to drive innovation. Netflix has a longstanding prizeRead… Read more »

Drawing on experience within your Department for online initiatives

Republished from eGovAU. It is common practice for government Departments to go to consultants when they need specific skills or experience. The strategy is often to draw on this expertise to get started, transfer as much knowledge as possible to staff and move forward. However sometimes it can be more cost-effective to draw on theRead… Read more »

Online MPA Inspector General Program Launched

John Jay College of Criminal Justice, in affiliation with the Association of Inspectors General, has launched a new opportunity for professional development and career advancement in the field of inspection and oversight. John Jay’s highly respected MPA Inspector General Program is now available in both the traditional classroom format and in a primarily online format.Read… Read more »

How cell phones, Twitter and Facebook make history

From the Government Business Examiner by Donna L. Quesinberry When performing a search on Clay Shirky (an adjunct professor in NYU’s graduate Interactive Telecommunications Program [ITP]), the result is no less than 20 pages of factoids, videos, articles, blogs, etc. Mr. Shirky’s understanding of the interrelated effects of social and technological network topology and howRead… Read more »

Mastering the Art of ‘Capture’

When my phone rings, and a potential client calls, about 90% of the time the story is the same: we’ve got a Request for Proposal (RFP) in and we need you to help us immediately. I say – great, would be happy to help you. By the way, have you done any capture? I hearRead… Read more »

Sharing the World Sisterhood III – Leadership Conference 2009 | Seeking Philanthropic Grantmakers | Seed | Grants-in-aid | Gift | Tax-deductible Contributions

From the Washington Business Examiner by Donna L. Quesinberry RE: FUTURE Sharing the World Sisterhood III – 2009 Leadership Conference FUTURE (Families United Toward Universal Respect) is a non-profit, 501(c)(3) that supports women in developing third world countries and teaches them a strong organizational model based on volunteerism that promotes self-reliance, networking and family unity.Read… Read more »

Top 10 Proposal Mistakes – and How to Avoid Them Teleseminar

As I am spending time at the beautiful Wild Horse Pass Resort and Spa in Arizona, getting inspiration and ideas from the international Association of Proposal Management Professionals (APMP) conference, I got the idea for my next complimentary webinar – “Top 10 Proposal Mistakes – and How to Avoid Them.” The title is self-explanatory –Read… Read more »