Posts Tagged: media

Social Media Guidance – Section Three: Key things to consider before getting involved and useful contacts

Section Three: Key things to consider before getting involved and useful contacts Checklist of key things to consider: Do you understand and have the resources available to undertake your activity and to maintain an effective presence in your chosen social media site? Can you demonstrate a real business need to undertake this activity? Which businessRead… Read more »

Social Media Guidance – Section Two: Guidance and tips on using social media in different scenarios

Section Two: Guidance and tips on using social media in different scenarios To undertake your duties in this online space there are several different roles you may find yourself in. Sometimes these roles may be combined but more often you will be acting in a distinct capacity. Below are the types of role you mayRead… Read more »

Social Media Guidance – Section One: Personal and professional responsibilities

Section One: Personal and professional responsibilities This details personal and professional responsibilities for the participation in or use of social media as part of your job or whenever you identify yourself in a professional capacity as a DCC employee. 1. Personal use of social media Whether or not an individual chooses to create or participateRead… Read more »

Social Media Policy

Social Media Policy Devon County Council is committed to making the best use of all available technology and innovation to improve the way we do business. This includes using all reasonable and cost-effective means to improve the way we communicate, reach out and interact with the different communities we serve. ‘Social media‘ is the termRead… Read more »

Everyone Has a Story. What’s Yours? Social Media Reloaded.

By Rick Alcantara Whether you are part of a big company or small practice, you have a story to tell – a story about your products, services, history, achievements and especially your reason for being. Your story is what makes you “you”. It transcends the deliverable. It is the essence of who and what youRead… Read more »

The “Getting Started with Government 2.0” Guide

A slightly more graphically intensive version of this post originally appeared on my external blog, “Social Media Strategery.” In the last few months, I’ve received an increasing number of “hey Steve, how would you recommend someone get started in social media or Government 2.0?” emails, and I’ve gotten tired of sending out the same emailsRead… Read more »

Kit Kat and Government Social Media – Lessons from the Nestle’ vs. Greenpeace debacle

If you follow the social media and PR news cycle you have probably heard by now about the mess Nestle’ has found itself in on its Facebook page while dealing with a coordinated campaign by Greenpeace against its use of palm oil in its products. There is already a host of blog posts and articlesRead… Read more »

Invite our customers in – at their convenience

Lunched with Mom and daughter today. We have Ladies Lunches, when all three generations of us females go out to lunch together and share sandwiches, cake and giggles. We met Mom at the mall and she looked rather harassed. She sighed, “I have this letter from the Council about my refuse collection and I don’tRead… Read more »

Biggest Reasons Public Servants don’t Crowdsource

One of the things that we do that we believe is a best practice in our engagements is ask our partners to do two surveys at the conclusion of a campaign; one about us and one about them. It is always interesting to see the results and, certainly, helps everyone to improve what may beRead… Read more »