How smart and savvy is your government agency on social media? Has it staked out a strong social presence in cyberspace, or is it more like a meandering dinosaur in Jurassic times? It should be evident by now that all public sector agencies need to strategically leverage social media in the 21st century Digital AgeRead… Read more »
By Pete Wilson, ICF International I am a mobile guy. I spend a good deal of my time traveling from one place to the next to meet with clients and teams, and I rely heavily on my mobile devices. That’s right. I said devices because I use a variety of tools to perform different kindsRead… Read more »
Mobile phones have become the norm for people to connect with each other, restaurants, events and social media. Companies are making it easy to shop, pay bills and listen to music online. Yet some local governments have a tendency to keep things the way they’ve always been.
Philadelphia is the fifth largest US city with a population of 1.5 million. The City sought a better way to serve and connect with its diverse community, and to empower its residents to participate in improving their quality of life. The City partnered with PublicStuff to supplement its 311 call center with an interactive mobile… Read more »
Most playgrounds have some equipment in common: swings, monkey bars, a teeter-totter. I loved teeter-tottering, and every time I’d fly up to the sky, adrenaline would build until I’d fall back to the ground. And reaching that balance point with my teeter-totter partner was the biggest challenge. Finding balance is an important life skill, andRead… Read more »
Esri and GovLoop recently hosted a meetup showcasing how GIS solutions can make it easier than ever before to create online mapping applications. Featured at the event was a case study from Global Forest Watch, which is “a new dynamic online forest monitoring and alert system, designed to empower people everywhere to better manage forests.Read… Read more »
With more complex work and restricted budgets, government jobs have become increasingly challenging. One way to make government work easier and less costly is by taking advantage of the numerous emerging technologies, such as big data, cloud and mobile, that are being offered and developed today. Big data, cloud and mobile technologies enable users toRead… Read more »
By Jennifer Belissent, Ph.D., Forrester Research When I was in high school – and admittedly that was quite a while ago – my neighbor quit his job as an insurance salesman to go into the car phone business. My mother couldn’t understand why someone would give up a good, stable job to sell something thatRead… Read more »
Even though social media is fully integrated into the global culture and economy, many leaders are still reluctant to put themselves and/or their organizations in a position where they may have to listen to and/or engage with various stakeholders via these public channels. They tend to fear potential reputational harm and/or the stickiness of havingRead… Read more »