The Critical Role that 911 Emergency Centers Play in Local Government
I know firsthand the challenges our public safety dispatchers face, the stress they are put under, and the critical importance of their work
I know firsthand the challenges our public safety dispatchers face, the stress they are put under, and the critical importance of their work
Situational stress may be inevitable in local government, but creating a healthy, supportive and positive work environment is imperative to reduce burnout and occupational mental health issues.
Technological convergence of legacy and real-time data communications are quickly shaping emergency call taking and the role of Public Safety Answering Points (PSAPs) nation-wide. The result of current Emergency 9-1-1 (E9-1-1) trends, including technological progression, PSAP consolidation, and regional networks, is not only the evolution of the emergency response landscape, but the entire public safetyRead… Read more »
By Guy Clinch Now Playing: Avaya TechTalk 010: Next Generation 9-1-1 Now! Listen now! Introduction: How organizations and Government can obtain many of the values of NG9-1-1 today – In this episode of Avaya Tech Talk APNPodcast host Guy Clinch, engages in conversation with Tim Kenyon, President of Conveyant Systems, Inc. and Matt Serra, Sr.Read… Read more »