Listen to an exclusive podcast, compliments of the Human Capital Management Federal (HCMF) Conference The U.S. Government Accountability Office (GAO) is called the congressional watchdog for a reason: the organization investigates how the federal government spends taxpayer dollars. To achieve that goal, the GAO must employ and retain the best talent through strategic hiring practices.Read… Read more »
The strangest thing about coming for home for Thanksgiving break after 9/11 was seeing an American flag flying outside every house. People were walking up to me and thanking me for my service, which I found unsettling. The tiny suburb, just north of New York City, lost dozens of people in the attack on theRead… Read more »
Several important things happened in the world of open government and technology this week. Let me know which articles should be added to the list by commenting below! The U.S. has a new Chief Information Officer. Alex Howard has this write-up about it and here’s Nick Judd’ post on it. The 2011 FOCAS, Networks andRead… Read more »
The new law codifies an existing governance framework for performance across government by designating chief operating officers in each major agency and requiring the designation of program improvement officers in each agency. It also authorizes a governmentwide performance improvement council and requires a governmentwide performance website. Governance of Overall Performance System. After the original GPRARead… Read more »
Next month I will start my new diplomatic appointment – media advisor and spokesperson of the Israeli embassy to France. It’s the second time I will work as a spokesperson for the embassy. 10 years ago I did the same job in Moscow. Looks like the same job? Of course, Moscow is not Paris, RussiaRead… Read more »
With the recent confirmation of the first federal Chief Performance Officer (CPO), Jeffrey Zients, a sprig of hope has emerged among the performance management and improvement crowd. The appointment marks the first time that a seasoned performance improvement leader has been selected to provide structure, vision and real, accountable results. Every administration has had aRead… Read more »
This newsletter focuses on Green IT and the growing awareness that governments, businesses, and nongovernmental organizations need to better manage their use of technology in an environmentally responsible manner. As large purchasers of electronic products and services, they have an opportunity, and a responsibility, to provide leadership through environmentally sound practices and cost-effective, life-cycle managementRead… Read more »
Had interview today with Federal News Radio on the role of the Chief Technology Officer. Here are some key points: 1. The CTO is a subject matter expert on technology modernization, transformation and deployment of new technology in the agency. 2. The CTO is responsible to work with the lines of business and IT toRead… Read more »
I love this concept on the “Experience Matters” blog about suggesting Obama create a Citizen Experience Officer: http://experiencematters.wordpress.com/2008/11/23/obama-needs-a-citizen-experience-officer/ This is similiar to Chief Customer Officer concept and one that most successful organizations now have whether they are corporate or governemnt. This role includes: 1. Serving as an advocate for the customer (aka, citizens in theRead… Read more »
Congratulations. Here are ten suggestions from a former Deputy: 1. Be your agency’s Chief Operating Officer. No one else has the scope of authority to do this job. 2. Listen. Within the first 15 days interview 10 to 20 people who know the agency well. Ask them: What are the best things about the agency?Read… Read more »