The Federal Plan to Improve Customer Experience
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.
Who decides if you’re eligible for telework and remote work? Will your locality pay change? We cover these and other top-of-mind questions.
The new “new normal” for the federal workforce will be a far more flexible environment, featuring more full- and part-time teleworkers and blended workplaces, according to the administration.
GovLoop spoke with officials from the Office of Management and Budget, the Office of Personnel Management and federal workplace experts to get answers.
University research is a big business. But federally imposed administrative requirements divert researchers to focus on non-value-added activities.
A single RPA bot can save agencies thousands of full-time employee hours every year. Multiply that across more than 100 bots, and then RPA’s full potential is realized.
This approach could be particularly useful for technical roles that receive large numbers of applicants but also those that have a clear set of qualifications.
The timeline has been postponed and drawn out, but after much anticipation, Federal Chief Information Officer Suzette Kent officially unveiled the Federal Data Strategy on Tuesday.
Tuesday, the House Committee on Oversight and Reform held a hearing to examine the process of the long-promised Office of Personnel Management (OPM) reorganization that is underway,
OPM’s reorganization continued Thursday when a legislative plan submitted to Congress detailed steps for the long-promised dissolution of the standalone office.