Setting the Standard for FOIA Case Management: What to Expect From OIP’s New Business Standards Initiative
The Freedom of Information Act is a vital tool for government transparency. But skyrocketing requests call for a streamlined process.
Posts Tagged: open government
The Foundation of Open Government: Celebrating the 57th Anniversary of the Freedom of Information Act
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
Sunshine Week 2023, Part 1: What Does Government Transparency Look Like in 2023?
Sunshine Week, March 12-18, is an annual event honoring the idea that government functions best when it operates in the open. Here’s Part 1 in a series of posts about the state of federal transparency in 2023.
How Utah County Used GIS to Help Ensure a Smooth Election
The second-largest county in Utah, Utah County, transformed its outdated election processes into a location-enabled system suited for modern-day elections.
The First and Busiest 311, Baltimore and New York City
Baltimore 311 may be the first to launch, but New York City 311 is by far the largest and busiest.
Case Study: Austin Using Blockchain to Address Homelessness
MyPass Austin is a blockchain-enabled platform that facilitates resident access to vital social and health services by digitizing their identification and other key records.
Austin’s Paper Census: Helping Government Break Up with Paper
Where do you start when you decide to become a smart city? For Austin, one of the first steps is going paperless.
Politics Are Getting in the Way of Your Digital Analytics
Moving beyond satisfaction benchmarks to improve customer experience.
Virtues of Government Service: Number 9 – Trust
“The best way to find out if you can trust somebody is to trust them.”
Data Journalism: How to Unlock Value in Government
Governments are one of the largest repositories of in-demand data. Why shouldn’t government use data journalism to unlock value by telling its own story?