We often forget that the essence of an organization is its people. Public sector organizations are notorious for this oversight. If we expect them to be successful, innovative, and improve the organization, we need to focus on how we produce leaders and what we expect from the process. That being said, we should ask ourselvesRead… Read more »
[This article was written with the permission and in consultation with the below-mentioned phone-coaching client.] Once again, through the wonder of the Internet, I’ve had a chance to connect with a bright, insightful and articulate individual. Our email interaction began when Barbara, (a fictional name), discovered one of my writings, and we now periodically exchangeRead… Read more »
The impact of poor performing schools on a city are huge. A poor performing school district drives families out of the city and discourages new families from moving in. In an era when jobs are hard to come by, dismal graduation rates have an impact on the economy and government services for generations to come.Read… Read more »
There may be widespread public dissatisfaction with Congress’s performance, but GAO has issued a new report that highlights Congress’s role in overseeing agency performance. The Government Accountability Office (GAO) released a set of briefing slides, “Managing for Results: Opportunities for Congress to Address Government Performance Issues,” which it is using to bring Members of CongressRead… Read more »
What do we mean by “mission-focused analytics?” That is the focus of a new report co-sponsored by the Partnership for Public Service and the IBM Center for The Business of Government and released earlier today at an event with a panel of federal executives using analytics. “It’s like peeling back an onion. You cry aRead… Read more »
Many companies talk a good game when it comes to employee engagement and recognition, though few have mastered it. Some organizations are close, some still trying, and many are nowhere near success. So you may be thinking, why should I care if my employees are recognized for their performance? Because if they aren’t recognized, thenRead… Read more »
Government Executive magazine’s cover story, “A Thousand Cuts,” by Joseph Marks, paints a graphic picture of what it is like to be in government today. Here’s a list of the various directives that direct many of these cuts. President Obama’s Campaign to Cut Waste was launched in June 2011, but it started earlier than that.Read… Read more »
With budgets expected to be cut, it is more importan than ever that organizations look for efficiencies. Places to look include and group output, error rates which cause rework, the number of people on leave, (especially sick leave and LWOP), overtime, workers’ compensation, individual and union time. Also, how many people are on direct laborRead… Read more »
Please see the attached articles. They should be of interest: http://ohmygov.com/blogs/general_news/archive/2011/11/04/improving-government-performance-part-one.aspx “4 tips toward good communication for managers” http://fcw.com/articles/2011/11/03/feds-communication-skills.aspx
Please see the attached article in Computer Week regarding a speech I gave for the American Management Association. http://fcw.com/Blogs/Management-Matters/2011/11/Dealing-with-difficult-workers.aspx