Delivery Units Around the World
Delivery Units are being created by governments around the world as a way for leaders to ensure results are delivered effectively across agency boundaries.
Delivery Units are being created by governments around the world as a way for leaders to ensure results are delivered effectively across agency boundaries.
Harvard’s Bob Behn has been working on his latest book about the “-Stat” movement for more than a decade. I’ve been eagerly awaiting its release and told him I would read and share my impressions with others. In his inimitable response, he just asked that I spelled “Behn” and “PerformanceStat” correctly. Since 2001, Dr. BehnRead… Read more »
The Urban Institute’s Harry Hatry is one of the pioneers of the late 20th century performance measurement movement. He has just released a new guide on transforming performance measurement that sums his best practical advice in one place. Harry Hatry is legendary. His indefatigable commitment to measuring government performance stretches back to his days asRead… Read more »
The increasing chorus of calls for more accountability reaches beyond recent demands for firing officials at the IRS, VA, and GSA for various perceived misdeeds. Just what is accountability, and how can it be seen as a constructive, instead of a punitive, element of public management? Recent legislation imposes new accountability requirements in the formRead… Read more »
The New York City Police Department launched it vaunted CompSTAT more than a decade ago. This data-driven management approach inspired dozens of other cities and several states to adopt it to run their operations as well. Now it is being pioneered in federal agencies and will likely spread quickly with the encouragement of Congress andRead… Read more »
The new law includes new requirements for quarterly reviews and progress assessments of governmentwide and agency-level priority goals. Federal Priority Goal Reviews. According to the Senate committee report, the new law: “attempts to lay out a process for reviewing progress towards the federal government priority goals on, at minimum, a quarterly basis. For each federalRead… Read more »