Trying to satisfy different types of online readers? Use the Bite, Snack, Meal approach and provide different amounts and types of content for people who want just a taste and people who want the whole buffet.
The Plain Language Act is only one part of making government policies easier to understand. Learn how to make policies resonate with the public.
It’s essential for governments to do everything they can to make their forms as accessible as possible, as they are critical gateways to public services.
A strategic plan can be an effective tool for advancing an agency’s goals — assuming the agencies avoid certain pitfalls.
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
To get buy-in for cybersecurity initiatives, don’t talk tech — speak simply.
When it comes to cybersecurity, “The question is not will you be attacked, but what will be the consequence.” Here’s how to prepare.
The Government Accountability Office (GAO) takes masses of information about scientific breakthroughs and translates it into audience-specific language that make sense to policymakers and the general public. That’s a challenging and critically important skill. Here’s how the GAO does it.
Using complicated language makes it difficult for agencies to communicate effectively with the people they serve, and creates barriers to equity. New federal legislation, however, would require agencies to use plain and clear wording.
If you need a refresher on what plain language looks like in practice, this post offers some quick tips and best practices that you can incorporate into your own writing.