Praise for the First, First Responders
911 dispatchers were rarely recognized during one of the most difficult years in modern history. Let us not forget why they are worthy of praise.
911 dispatchers were rarely recognized during one of the most difficult years in modern history. Let us not forget why they are worthy of praise.
Integrated, cloud-based solutions can help public safety agencies overcome challenges while providing new ways to ensure their personnel have the right information when they need it. This improves the safety of first responders as well as the public, while allowing agencies to successfully meet increasing and evolving needs with fewer resources.
A lack of communication leaves citizens confused about critical information. Here’s a three-step approach that governments can use to change that.
I know firsthand the challenges our public safety dispatchers face, the stress they are put under, and the critical importance of their work
Actionable insights are helping public safety agencies and their partners across the country close cases, identify bodies, and reduce fatal overdoses. Here are some examples.
Data analytics are a game-changer for jurisdictions across the country, providing insight so leaders can ask – and answer – questions that can transform communities.
As a former 911 and 311 director, I clearly remember the challenges of planning for an emergency. Both planned and unexpected emergencies demand an enormous amount of coordination.
Drones are enhancing the safety and effectiveness of operations of our public safety agencies and are here to stay.
We see the news coverage of mass shootings, knife and vehicle-borne attacks more often now. Here are some tips and great resources to apply. It could save a life.
Public safety organizations need an effective talent strategy to hire a diverse workforce, attract and retain new talent, improve knowledge transfer from experienced to younger employees, establish focus and accountability, motivate and reward employees, and implement effective succession planning. It’s a way for leaders and HR to work together to define mission objectives and optimize… Read more »