This article doesn’t say much about how officials and agencies are expected to use Twitter, but it’s evident that two-way conversations are expected: http://www.nytimes.com/2011/01/30/us/politics/30twitter.html
Originally posted to the ChatterBachs blog: 63 people on GovLoop you should know I have selected 63 people on GovLoop you should know. All are engaged to some extent on GovLoop, the Social Network for Government. They are from both the public and private sectors, on the state, local, and federal levels. Most are inRead… Read more »
Woah…useful alert here! Ever go to a town meeting in person or virtually only to witness exploding emotion, frustration, and basically pandemonium? Turning these forums around into useful, productive, and encouraging experiences is the goal of the National Coalition for Dialog and Deliberation. In October of this year, NCDD published a sweet Resource Guide onRead… Read more »
“Public sector entrepreneurship invites the opportunity to reexamine the role of government by introducing innovation and competitiveness to government, and other areas of the public sector. Public sector entrepreneurship can be viewed as tearing down old thoughts, processes, programs, or even organizations, in order to institute something more effective in its place. Public sector entrepreneursRead… Read more »
We attended the National League of Cities conference last week and got a lot of questions about streaming council meetings online to increase transparency. There were some concerns raised about pricing and complexity, we wanted to address these in a blog post to give people some key things to consider when deciding what type ofRead… Read more »
Your email inbox is overflowing, your phone is ringing constantly, and your assistant is on vacation. Requests are pouring in for more detailed information about the council meeting, and you haven’t even turned on your computer yet. If only you could check-off the most important post-meeting task, “Finish Minutes,” within an hour of arriving intoRead… Read more »
To quote the blurb: The Webslinger takes to the New York Daily News and Marvel App to promote public employment services! Features a very commanding Mayor Bloomberg, who’s already tweeted about it. It appears as an insert in today’s Daily News, or it can be downloaded via an iTunes app. More here. http://bit.ly/bloomspidey
Local, state, and federal Freedom of Information and Open Meeting laws govern the public’s right to know what’s going on in their government. These statutes don’t often make mainstream media headlines; however, the effects of them are far-reaching. As technology advances, governments need to keep their websites up-to-date with the latest tools for transparency, thisRead… Read more »
One of the things I have realized, sometimes painfully so, is that within the innovation management discipline how much of that takes place is change management, not innovation. In fact, the innovation management aspect is easier, in my opinion. The change management part within the broad public sector is difficult for everyone to tackle, especiallyRead… Read more »
We hosted a successful webinar yesterday, How to Manage Citizen Feedback and Reduce Overhead. Nearly 60 governments attended to hear Citywide Records Manager, Wendy Klock-Johnson from the City of Sacramento, discuss how the city successfully streamlined citizen participation with a new tool called eComment and why social media didn’t work! Wendy posted a blog articleRead… Read more »